Posted 01 October 2009 - 08:57 PM
I was online today on my laptop, and my pages started going really slow all of a sudden, then when i tried to end task to close them, it closed out and changed my background to something that said something like adware has taken over your computer, run your antivirus software to fix it. Or something like that, i Clicked my virus scanner but it wouldnt load, so i tried to restart my computer
Every time i restart my computer normally, it just goes to a blank screen. It shows my normal background, but absolutely nothing loads. If i try to do control alt delete, it says task manager has been disabled, then tries to load up the advanced virus scanner and do a scan.
So i looked some stuff up and found instructions on how to use malwarebytes to get rid of it. Downloaded malwarebytes on a different computer (the one im using now), turned on my laptop in safe mode, and moved malwarebytes onto the laptop to run it. Installation worked fine, and i thought it was going to work. So i clicked quick scan, and when i did it just closed the program and didnt scan. Then i tried to do a system restore, but when i click system restore it says its disabled by the administrator (which its not, somehow Advanced Virus remover has done this). Tried to load up malwarebytes again, and it too is disabled by the administrator.
Tried to load up in the last known configuration that works, and it basically just sat on the blue loading windows screen and nothing happened.
I am out of ideas, does anyone have anything? This is definitly the worst ive ever had. I use that laptop for school so the sooner i can get it working again the better.
someone please help, or at least let me know that theres nothing that can be done if thats the case, i need this computer to be useable for school, right now if no one helps me i think my only options are reinstalling windows or paying an assload of money for some expert to fix it