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Infected with something,Tycoon?


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12 replies to this topic

#1 malwhatjim

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Posted 01 October 2009 - 07:08 PM

Total Security pop-ups and many others until the computer freezes with a blue screen. Please advise

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#2 Buckeye_Sam

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Posted 02 October 2009 - 04:40 PM

Hello! :(
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.



Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 malwhatjim

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Posted 05 October 2009 - 09:12 PM

Hello Sam
I'm Jim. Thank you for your help. I hope this the correct window to reply in. I am attaching the Combofix txt. My desk top will only work in safe mode so I have to transfer files to my laptop.

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#4 Buckeye_Sam

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Posted 06 October 2009 - 07:37 AM

Jim, you've got a real mess on your hands here. First thing I need you to do is the get the current version of Combofix. The version you are running must have been downloaded previously and it needs updated. Once you have the current version saved on your desktop, please run it again and post the resulting log.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#5 malwhatjim

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Posted 06 October 2009 - 06:04 PM

Sam
This version seems to be helping. So far no pop-ups and my emails are opening. Here is the new combofix txt.

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  • Attached File  log.txt   16.33KB   3 downloads


#6 Buckeye_Sam

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Posted 06 October 2009 - 07:19 PM

Still a bunch to clean out.

Copy and paste ALL the following text in the Quote box below into Notepad.
Click on File(in the menu at the top)>Save as../Save as Type: 'All Files' /File name: CFScript to your desktop.

File::
c:\windows\system32\winupdate.exe.vir
c:\program files\Common Files\yzebuhuke.dat
c:\windows\tysyqaxaz.com
c:\windows\system32\drivers\vgsrw.sys
C:\vfulg.exe
C:\mqhimp.exe
C:\nqxbk.exe
C:\rmeprraf.exe
C:\yonm.exe
C:\xrwy.exe
C:\rlswn.exe
c:\windows\system32\drivers\beep.sys.vir
c:\windows\ruzebico.dat
c:\windows\braviax.exe.vir
c:\windows\system32\cru629.dat.vir
c:\windows\cru629.dat.vir
C:\pfhoc.exe
c:\windows\system32\dllcache\beep.sys.vir
c:\windows\system32\braviax.exe.vir
c:\windows\system32\dehageja.dll
c:\windows\system32\vivuyayo.dll
c:\windows\system32\namogizu.dll
c:\windows\system32\risoyaza.dll
c:\program files\Common Files\rypagat._sy


Dirlook::
c:\documents and settings\All Users\Application Data\17203124
Prior to running Combofix.exe you should disable your antivirus program.

Now drag then drop the CFScript file onto ComboFix.exe as seen in the image below.

Posted Image

This will start ComboFix again.
After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#7 malwhatjim

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Posted 08 October 2009 - 05:26 PM

Attached File  log_notepad.txt   16.64KB   5 downloadsAttached File  log_notepad.txt   16.64KB   5 downloadsHi Sam
Things seem to be working pretty good. One thing I've noticed, my screen background has changed to gray and my screensaver is not on. Probably needs to be reset. Here is the latest log. Thank You.

#8 Buckeye_Sam

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Posted 08 October 2009 - 06:03 PM

We're getting there. :(

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#9 malwhatjim

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Posted 08 October 2009 - 09:36 PM

OK I hope this is it.

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#10 Buckeye_Sam

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Posted 09 October 2009 - 07:05 AM

Yep, that's it. Everything looks pretty good to me. How are things on your end?
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#11 malwhatjim

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Posted 09 October 2009 - 07:34 PM

Sam
Everything looks great! Thank you very much. Can you tell if there is a main source of all these infections, and how can I prevent this from happening in the future?

#12 Buckeye_Sam

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Posted 09 October 2009 - 09:43 PM

There's a number of ways your computer may have become infected. A few of the more common ones are visiting crack/pirated software websites, using filesharing programs to download music and other illegal files, or just running out of date software. Here are some final steps and recommendations for you.


Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

====================


Run an online scan at Secunia Online Software Inspector
  • Click on the red button at the bottom of the screen that says Start Scanner.
  • Follow the prompts to install the scanning software.
  • Do not check the box for Enable thorough system inspection
  • Click the Start button.
  • The program will scan your system and identify insecure versions of software and missing security updates.
  • Using the links provided in the scan, download and install any current and secure versions that are needed.



====================



We need to remove Combofix now that we're done with it.
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

  • Posted Image



==================



Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - You should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:( :(
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#13 Buckeye_Sam

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Posted 01 November 2009 - 09:48 AM

Now that your problem appears to be resolved, this topic will be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this topic in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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