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lots of dll errors


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#1 scrappinandy

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Posted 01 October 2009 - 04:50 PM

When I turned on my computer I had a bunch of dll errors and some problems with my virus protection and such. I got those taken care of but I still have lots of dll errors.

Here are two of them......
globalroot\systemroot\system32\UACqtqbtonngi.dll

globalroot\systemroot\system32\UACwrdepwnuii.dll

I am at a loss at what to do. I've tried system restore and it says I have nothing to restore it to!
Can anyone help?
Thanks,
ANDY

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#2 garmanma

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Posted 01 October 2009 - 06:38 PM

You have a rootkit infection

Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report for me to review.
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.

    --------------------------------------
Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 scrappinandy

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Posted 01 October 2009 - 07:50 PM

Running from: C:\Users\Us\Desktop\Win32kDiag.exe

Log file at : C:\Users\Us\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\Windows'...



this is what it says!
Thanks!
Andy

#4 scrappinandy

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Posted 01 October 2009 - 07:54 PM

I tried all three downloads and they all did the same!

#5 garmanma

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Posted 02 October 2009 - 05:36 PM

-- Vista users can refer to these instructions to open a command prompt.

Alternatively you can do this:

Please download peek.bat and save it to your Desktop. Double-click on peek.bat to run it. A black Command Prompt window will appear indicating the program is running. Once it is finished, copy and paste the entire contents of the Log.txt file it creates in your next reply.

If you encounter a problem downloading or getting peek.bat to run, go to Posted Image > Run..., and in the open box, type: Notepad
  • Click OK.
  • Copy and paste everything in the code box below into the Untitled - Notepad.
@ECHO OFF
DIR /a/s C:\WINDOWS\scecli.dll C:\WINDOWS\netlogon.dll C:\WINDOWS\eventlog.dll C:\Windows\cngaudit.dll >Log.txt
START Log.txt
DEL %0
  • Go to File > Save As, click the drop-down box to change the Save As Type to *All Files and save it as "peek.bat" on your desktop.
  • Double-click peek.bat to run the script.
  • A window will open and close quickly, this is normal.
  • A file called log.txt should be created on your Desktop.
  • Open that file and copy/paste the contents in your next reply.
-- Vista users, users can refer to these instructions to Run a Batch File as an Administrator.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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