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PLEASE help me clean up

Started by dcarnes , Oct 01 2009 02:00 PM

This topic is locked

2 replies to this topic

#1 dcarnes

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Local time:05:04 AM

Posted 01 October 2009 - 02:00 PM

Did the whole Malaware bit for Total Security malware successfully each time. Each time a new dll file comes up as the offending file which means (if I understand correctly) that some file inserts the dll at boot up. Before I got this malware, my boot shut down speed was very slow.

I'm attaching my HijackThis log file. Can someone help me clean this up? Please?

Thank you!

Attached Files

hijackthis.log 12.2KB 2 downloads

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#2 Buckeye_Sam

Malware Expert

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17,382 posts
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Gender:Male
Location:Pickerington, Ohio
Local time:04:04 AM

Posted 02 October 2009 - 04:31 PM

Hello!

My name is Sam and I will be helping you.

In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.

We need to create an OTL Report

Please download OTL from here
Save it to your desktop.
Double click on the icon on your desktop.
Click the "Scan All Users" checkbox.
Under the Custom Scan box paste this in

netsvcs
%SYSTEMDRIVE%\*.exe
%systemroot%\system32\eventlog.dll
%systemroot%\system32\scecli.dll
%systemroot%\netlogon.dll
%systemroot%\system32\cngaudit.dll
%systemroot%\system32\sceclt.dll
%systemroot%\ntelogon.dll
%systemroot%\system32\logevent.dll
Click the "Quick Scan" button.
The scan should take just a few minutes.
Please copy and paste both logs back here in your next reply.

=============

The next log will show us any hidden files that are present.

Download RootRepeal from the following location and save it to your desktop.
- Direct Download (Recommended)
- Zip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
- Rar Mirrors - Only if you know what a RAR is and can extract it.
Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
Open on your desktop.
Click the tab.
Click the button.
Check all seven boxes:
Push Ok
Check the box for your main system drive (Usually C:), and press Ok.
Allow RootRepeal to run a scan of your system. This may take some time.
Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!

========================================================

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#3 Buckeye_Sam

Malware Expert

Members
17,382 posts
OFFLINE

Gender:Male
Location:Pickerington, Ohio
Local time:04:04 AM

Posted 17 October 2009 - 07:06 PM

As there has been no response, this thread will now be closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.

If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!

========================================================