Possible msa.exe or reno trojen or Win32/Agent trojan

Yesterday I was trying to watch a video online and when I clicked play it told me my flashplayer needed updating, I clicked on update (against my better judgment) and next thing I know it opened IE (I usually use chrome or ff) and it had installed the ask toolbar. I immediately shut down everything and tried to run malwarebytes antimalware, I first updated it w/ no issue then after 20 sec or so it shut down. When I clicked on it again, I got a.. windows cannot access the specified device, path, or file. You may not have the approprite permissions to access the item... message. I went to my control panel to see if anything had been installed and didnt see anything other than the mwbam update. I also tried to uninstall the ask tool bar (I had actually installed but disabled the ask & record toolbar months ago) and it started uninstall but quit so I clicked again and it said please wait till it finishes uninstalling. I retried after about 20 min and got the same message. I restarted and attempted to uninstall the mwbamw it would not do that either. I went to download.com and downloaded mwbamw, when it finished I clicked restart now and restarted in safe mode.... the same thing happened, it shut down mwbamw after 20 sec. While in safe mode, I tried hijackthis, spybot, and ad aware and they all shutdown and would not let me access a second time. I restarted and was able to run windows defender... I got 2 messages saying it had removed the reno virus. I was ablr to run a avg command line scan in safe mode ( I think thats what it was called) and it didnot find anything but it also appeared to skip many files. In the task manager I found b.exe as well as msa.exe and stopped/deleted both of them but Im still having the same issue. I was able to run eset online scanner and it found ....

C:\Users\test\Documents\Downloads\Nero 8.3.2.1\Nero-8.3.2.1b_eng_trial.exe Win32/Toolbar.AskSBar application (deleted - quarantined) 00000000000000000000000000000000 C
C:\Users\test\Downloads\Nero-8.3.6.0_eng_update.exe Win32/Toolbar.AskSBar application (deleted - quarantined) 00000000000000000000000000000000 C
C:\Users\test\Downloads\SUPERAntiSpyware_Pro_4.24.0.1004Final .NGEN[www.guretorrents.com].rar probably a variant of Win32/Agent trojan (deleted - quarantined) 00000000000000000000000000000000 C

I then tried to run SurerAntiSpyware and it went for about 5 min but as soon as it started checking the registry it shut down and would not reopen.....
Please help me.... I will be eternally grateful....Thank you

Edited by boopme, 01 October 2009 - 01:35 PM.
Moved from XP to am I infected~~boopme

b.exe as well as msa.exe
You have a rootkit infection

Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2

• This tool will create a diagnostic report for me to review.
• Double-click on Win32kDiag.exe to run and let it finish.
• When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
• A file called Win32kDiag.txt should be created on your Desktop.
• Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
  
  --------------------------------------

Go to > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:

DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt

A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.

Thanks for getting back to me.
here is the Win32kDiag.txt

Running from: C:\Users\test\Documents\Downloads\Win32kDiag.exe

Log file at : C:\Users\test\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\Windows'...



Found mount point : C:\Windows\AppPatch\Custom\Custom

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP2DF2.tmp\ZAP2DF2.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP81A.tmp\ZAP81A.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPE6E6.tmp\ZAPE6E6.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPE752.tmp\ZAPE752.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPEEF0.tmp\ZAPEEF0.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ehome\CreateDisc\style\style

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Globalization\Globalization

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Help\Corporate\Corporate

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\000021091A0090400000000000F01FEC\12.0.6425\12.0.6425

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\00002109511090400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\7A6460EF0D914B142ABBC2536D4472D0\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\iprot\iprot

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Microsoft.NET\authman\authman

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Minidump\Minidump

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ModemLogs\ModemLogs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\nap\configuration\configuration

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\panther\setup.exe\setup.exe

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\PCHEALTH\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\PCHEALTH\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\PIF\PIF

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\PLA\Templates\Templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\pss\pss

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SchCache\SchCache

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\security\logs\logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\security\templates\templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\GameExplorer\GameExplorer

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\TfsStore\Tfs_DAV\Tfs_DAV

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Media Center Programs\Media Center Programs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Quick Launch

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\UPnP Device Host\Description Documents\Description Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Network Shortcuts\Network Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\Printer Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Templates\Templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Documents\Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Downloads\Downloads

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Links\Links

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Music\Music

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Pictures\Pictures

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Saved Games\Saved Games

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Videos\Videos

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\GameExplorer\GameExplorer

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows Media Player NSS\3.0\SCPD\SCPD

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Media Center Programs\Media Center Programs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Quick Launch

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Network Shortcuts\Network Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\Printer Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Templates\Templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Documents\Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Downloads\Downloads

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Links\Links

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Music\Music

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Pictures\Pictures

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Saved Games\Saved Games

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Videos\Videos

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SMINST\APPS\DTA\DTA

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SMINST\DRV\DTA\DTA

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\PostRebootEventCache\PostRebootEventCache

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\ScanFile\ScanFile

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Cannot access: C:\Windows\System32\cngaudit.dll

[1] 2006-11-02 05:46:03 61952 C:\Windows\System32\cngaudit.dll ()

[2] 2006-11-02 05:46:03 11776 C:\Windows\System32\logevent.dll (Microsoft Corporation)

[1] 2006-11-02 05:46:03 11776 C:\Windows\winsxs\x86_microsoft-windows-cngaudit-dll_31bf3856ad364e35_6.0.6000.16386_none_e62d292932a96ce6\cngaudit.dll (Microsoft Corporation)



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl

[1] 2009-10-01 20:39:23 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl

[1] 2009-10-01 20:39:06 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl

[1] 2009-10-01 20:39:06 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl

[1] 2009-10-01 20:39:06 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl

[1] 2009-10-01 20:40:08 0 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl ()



Found mount point : C:\Windows\tracing\tracing

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\winsxs\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\winsxs\Temp\PendingRenames\PendingRenames

Mount point destination : \Device\__max++>\^



Finished!



and here is the log.txt


Volume in drive C has no label.
Volume Serial Number is 072B-475C

Directory of C:\Windows\System32

04/11/2009 02:28 AM 177,152 scecli.dll

Directory of C:\Windows\System32

04/11/2009 02:28 AM 592,896 netlogon.dll
2 File(s) 770,048 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6000.16386_none_35d7205fdc305e3e

11/02/2006 05:46 AM 176,640 scecli.dll
1 File(s) 176,640 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6001.18000_none_380de25bd91b6f12

01/19/2008 03:36 AM 177,152 scecli.dll
1 File(s) 177,152 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6002.18005_none_39f95b67d63d3a5e

04/11/2009 02:28 AM 177,152 scecli.dll
1 File(s) 177,152 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6000.16386_none_fb80f5473b0ed783

11/02/2006 05:46 AM 559,616 netlogon.dll
1 File(s) 559,616 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.18000_none_fdb7b74337f9e857

01/19/2008 03:35 AM 592,384 netlogon.dll
1 File(s) 592,384 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6002.18005_none_ffa3304f351bb3a3

04/11/2009 02:28 AM 592,896 netlogon.dll
1 File(s) 592,896 bytes

Total Files Listed:
8 File(s) 3,045,888 bytes
0 Dir(s) 81,934,282,752 bytes free






Thanks again for your help

There are some new variants of rootkits in the wild right now that will require custom scripts to remove the infection, the process must be completed by HJT team members or above.

Failure to follow the proper removal process can and will cause serious damage to a machine. Recovery of the machine may be difficult, if not impossible.

Next please go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post the above Win32kDiag.exe log.