Posted 30 September 2009 - 07:59 PM
I have a laptop that acting very sluggish and wasnt doing anything. Didn't go to any programs, wouldn't go on the internet. I scanned with malwarebyte, superantispyware, ran online virus scanning but nothing was found. I reformatted the computer, put in windows updates and put back some pictures. I scanned the pictures to make sure no infection went into them.
I put in Norton AntiVirus and everything looked fine. All of a sudden my cd rom didnt work, even though I installed the driver, it kept saying my hardware wasn't there. I contacted Dell Support and they scanned my hard drive for errors and somehow my cd rom was working again. This was $35.00 for about 5 minutes worth of work by Dell.
My question is that why would this happen? How do I make sure this doesn't happen again?