I was using (this is my mothers laptop) the netbook to log onto www.examsimulator.com to study for my insurance exam when I got hit with like three or four popups for "windows police pro" and in doing so I was clicking them off as fast as they were coming up but they kept coming so i held the power button until the pc shutoff and turned it back on. Upon rebooting I am now seeing a red button with a white X on it in the taskbar saying "Your computer is infected! Windows has detected spyware on your computer" it goes onto say that is is sgoingto download antivirus 2010 to fix the problem (which it did install bu i since removed it) Then I downloaded AVG 8.5 and it said I have 7 nfections and one spyware problem that it fixed. I also ran CCleaner a few times, deleted any cooked or temp. internet files. Upon rebooting my computer from the AVG scan I am still having trouble with te little red button on my taskbar and I saw a message on my desktop that said RUNDLL Error File tftp.nfo could not be found.
I went to Google all of this and since found out that Google Search results are being re-directed to other pop-up like sitesand not giving me the websites I click on for the Google search results So far these two issues plus an extra slow computer are what I have found. Please tell me this can be fixed I would hate to buy a computer for my mom when I used hers for a maximum of one hour! Any help is greatly greatly appreciated. I have no hijackTHIS logs or anything because I do not know how to use them, please send help thank you!
Edited by silverstar08, 30 September 2009 - 04:38 PM.