as of this time, i am just using the laptop of my friend to tell u about my problem because i cannot use my laptop.
i downloaded a movie and after w/c when i tried to play it, it says it requires me to update a codec to play the file.
there was a link to download the codec so i clicked on it and it downloaded the file.
before i ran the .exe file of only 97kb, i first checked the url frm which it was downloaded because i already suspect it maybe a threat and if i can go
over the site, my mcAfee antivirus would at least warn me if the site contains malicious downloads. if i can remember it right the site was weeblog.com.
eventually, my antivirus did not warn me of any threat.
i decided to run the software because i was dying to play and watch the movie i just downloaded.
the entire screen went blue.
it displayed an error message that says a program is trying to write in the read only memory..
i tried to restart it by pressing the power button but it didnt respond. even all the other keys in the keyboard did not function.
then i decided to remove the batteries so it will forcefully shut down.
and it did.
when i put the batteries again ang power it on, it says there was a unexpected error during shut down.. it was checking on errors on the drives and the system.
then eventually, there was an option if i want to fix it automatically and so i did..
then, it provided me an option that i need to roll back to a previous restore point, the last time that my laptop is stil normally functioning.
i agreed on it.
after which, the windows vista welcome screen appear.
when i tried to enter my password on my account, it says my password is incorrect.
i tried it several times but it really doesnt work.
i opt to use the finger print option and it did work.
i was able to enter to my account.
i thought it was ok.
but wen i replied to my ym chatmate, i was surprised that the messages that appear in the mes box as i type is not the once i intended it to be.
the keyboard has malfunctioned.
most if not all of the keys are not functioning.
some are returning values that is not represented by the correct characters
others are returning multiple characters pressing only one key.
even the enter key does not respond.. so as the functions keys.
i tried to conduct a full scan of my system but even my mcAfee is i think attacked by the virus, as i suspect.
it cannot perform a scan.
it says i am not protected and when i tried to fix it.. a screen is popping up saying "one or more problems cannot be fix because of an error".
im very much optimistic that someone can help me because your site has once helped me remove the ogard virus i once had. help me for the second time folks.
im using hp dv4 1135 entertainment pc
os windows vista
your help and assistance is very much appreciated
thank you and more power!