Posted 30 September 2009 - 11:52 AM
My mother's computer has a built-in (as far as I know, it came with the computer) NVIDIA GeForce8200 graphics card. The computer is a reconditioned Acer Aspire desktop with an AMD Athlon 64 and Windows Vista x64. The problems have been going since the first time she turned the computer on, but never as bad as now. Now the computer goes into "blue screen of death" mode with a message about dumping the physical memory. The problems seemed to have been started by either the installation of anti-virus programs or the printer.
The anti-virus programs that have been installed or attempted are following:
Trend Micro's Internet Security Pro (removed for problems with updating and running of anti-virus scans)
AVG Anti-Virus and Anti-Spyware 2008 (current, but seems to randomly "quit")
There seems to be rements of various anti-virus programs left over and all fighting each other. Norton, McAfee, Spybot, and Ad-Aware have all been used on this system and at least Trend Micro still has pieces installed (no matter how many times it has been attempted to unistall all pieces).
The printer that was installed at the same time is am HP psc 1350v All-in-One with color/black & white printer, copier, and scanner. I've reinstalled the printer for my mother about eight times, but problems with small printing have occurred.
Before the memory dumps it would randomly shut down the system with a message that it was the graphics card. My mother thought the problems were resulting from Second Life, so she ignored it. But now the message about the graphic card doesn't show up, and it took some effort to figure out that the driver was what was causing the memory dumps.