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Browser hijacked, can't run MBAM, Spybot, HJT, any rootkit detection


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#1 Graywulf

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Posted 30 September 2009 - 11:22 AM

Came home from my honeymoon the other day to find my house sitter managed to get something on my computer, been banging my head off my desk trying to fix it by means I would have used in the past.... except I'm unable to. Whatever this is, shuts down every program I try to use to clean the system after a few seconds of scanning and then changes the permission on the executable "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item" so I'm unable to launch it again. I've tried renaming the executables, and sometimes they will run again, only to be shut down and locked again.

Firefox is constantly being hijacked as well, usually when I'm trying to search for something on google, and I click the link, I get redirected to sites like btcar.com www.luckyresults.com. And when I just tried to do a search for "browser hijacked" can't run antivirus, the browser won't let me click the search button now, even after closing and restarting it. I haven't run into this problem with IE yet, but I've barely used it so far.

Not sure of how to go forward from here, I've tried everything I would have done in the past, and I'm hoping someone here will be able to offer some input and help.

Thanks for your time.

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#2 garmanma

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Posted 30 September 2009 - 09:34 PM

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

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Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 Graywulf

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Posted 30 September 2009 - 10:38 PM

Tried to run rootrepeal with no luck, also tried the extra steps, from adjusting the slider, renaming it, and renaming it to .scr, each time I run it; as soon as I hit scan the system dumps to a BSOD and then promptly reoobts.

#4 garmanma

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Posted 01 October 2009 - 04:53 PM

Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report for me to review.
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.

    --------------------------------------
Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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