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on behalf of my friend using Win XP


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#1 lmbee59

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Posted 29 September 2009 - 12:40 AM

My friend is using Windows XP--don't know which service pack she used, and don't know which website her son downloaded a game that either was a virus or a malware that blocked her from using email or the internet.

if in the case of a malware, can Malwarebyte be downloaded and burned to a CD?

if in case it's a virus, what can be done?

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#2 Blade

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Posted 29 September 2009 - 10:11 AM

Hello :thumbsup:

Yes. . . you can download the MBAM installation to a Flash Drive or burn it to a CD and move it to the machine that way. Please post back the log generated after fixing the items that Malwarebytes finds, and we can instruct you from there. :flowers:

I'm having this topic moved to AII for cleaning assistance.

~Blade

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