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Total Security virus


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#1 srmaha

srmaha

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Posted 28 September 2009 - 08:31 PM

Pls help, I have a virus called Total Security that has taken over my PC. I have followed instruction that are posted but with no luck. I have tried to follow this but the program does not do anything when I double click on iexplorer (You should now have the Procexp.exe file on your desktop. You now need to rename that file to iexplore.exe. To do this, right-click on the Procexp.exe and select Rename. You can now edit the name of the file and should name it to iexplorer.exe. Once it is renamed you should double-click on the file to launch it.)

Edited by srmaha, 28 September 2009 - 08:40 PM.


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#2 garmanma

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Posted 29 September 2009 - 08:29 PM

Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report for me to review.
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.

    --------------------------------------
Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
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