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Cleaned but still cant access internet


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#1 Drdigital

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Posted 28 September 2009 - 12:51 PM

I have an xp serv pack 3 machine that has picked up a bogus antivirus that pops up all the time. I cant run ad aware, norton anti virus and many web sites are blocked. Tried avg also to no avail. I am on the machine now in safe mode. What can I do to kill this thing?

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#2 Drdigital

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Posted 28 September 2009 - 01:25 PM

Process explorer resultsProcess PID CPU Description Company Name
System Idle Process 0 100.00
Interrupts n/a Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 4
smss.exe 540 Windows NT Session Manager Microsoft Corporation
csrss.exe 592 Client Server Runtime Process Microsoft Corporation
winlogon.exe 616 Windows NT Logon Application Microsoft Corporation
services.exe 660 Services and Controller app Microsoft Corporation
svchost.exe 828 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 904 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1060 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1072 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1208 Generic Host Process for Win32 Services Microsoft Corporation
aawservice.exe 1292 Ad-Aware Service Lavasoft
lsass.exe 672 LSA Shell (Export Version) Microsoft Corporation
explorer.exe 1924 Windows Explorer Microsoft Corporation
iexplore.exe 288 Internet Explorer Microsoft Corporation
procexp.exe 404 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
ctfmon.exe 1944 CTF Loader Microsoft Corporation

#3 Drdigital

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Posted 28 September 2009 - 02:23 PM

Ran malwarebytes and it found and stopped 7 variants. Hope that does it!

#4 Drdigital

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Posted 28 September 2009 - 07:58 PM

After working through numerous problems with the final scan/fix with malwarebytes I think the pc is clean but I still can't use internet explorer. The scan tools ect. do update thru the net so I know its working. Is there anything to unblock or reactivate items that were blocked by the problem programs? (mainly rogue spyware programs)

#5 Drdigital

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Posted 28 September 2009 - 08:48 PM

help please?

#6 garmanma

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Posted 29 September 2009 - 08:27 PM

Please keep it all in one topic

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr

Edited by garmanma, 29 September 2009 - 08:31 PM.

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