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System Security not found using Uninstall Instructions


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22 replies to this topic

#1 Suz62

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Posted 28 September 2009 - 12:44 PM

I'm running Win XP SP2 on my pc with critical updates applied. Yesterday afternoon, I noticed a Dialog Box on my screen as follows:

"Windows Internet Explorer

Your computer remains infected by viruses! They can cause data loss and file damages and need to be cured as soon as possible. Return to System Security and download it secure to your PC.

OK Cancel"


When I click the red X at the top, I see this screen: "Please install antivirus software." If I "X" out of that, it goes back to the original Dialog Box and message.

First thing I did was check to see that my AV was still installed (it is) and then I ran Ad-Aware which found only cookies that I removed.

Next thing I did was google "System Security" and came across the uninstall instructions on this website. I downloaded the Process Explorer, renamed it explorer.exe, and then double clicked on the desktop icon to run it per the instructions. When the screen appeared (as in the instructions), there was NO reference at all to anything relating to System Security (re any random numbers or the shield) so I went no further. I am, however, running a full scan with Malwarebytes' Anti-Malware now.

The other thing I have not done was click on the "OK" in the original Dialog Box nor did I shut off my pc last night. I cannot, however, close out of this Dialog Box ... hopefully, I can by shutting off the pc.

Am I actually infected with this malware or is it just trying to get me to download it by clicking the "OK" and then having to remove it? If not, how do I rid my pc of this annoying Dialog Box?

Thank you.

BC AdBot (Login to Remove)

 


#2 boopme

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Posted 28 September 2009 - 02:37 PM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.
It appears you activated the malware in a bogus application. in the future do not X out. These new malwares use that as an activation point. Next time press CTRL+ALT+DEL. That brings up the Task Manager and you can highlight that page then click End Task.

Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Suz62

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Posted 28 September 2009 - 04:02 PM

boopme -

Thanks for the instructions. For some reason, I thought that I was not supposed to CTL+ALT+DEL to close that particular dialog box ... I must have read something incorrectly. Wish I had done that yesterday.

Anyway, since my original post, I have had no luck in running either Malwarebytes - last night when it hung up and then again today (which was running when I first posted) or the just-downloaded ATF Cleaner as per your post. They both seem to hang up and then are Not Responding.

Is this (Malwarebytes) one of those things where I need to change the name to something else besides mbam? I think I read something about having to do that to get it to scan.

Thanks.

Edited by Suz62, 28 September 2009 - 04:04 PM.


#4 boopme

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Posted 28 September 2009 - 04:09 PM

Let me se if something funky is running at startup.

Please download and run Process Explorer v11.33
Click on File then Save As, create a log.
Copy and paste it into your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Suz62

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Posted 28 September 2009 - 04:35 PM

Process Explorer Log:

Process PID CPU Description Company Name
System Idle Process 0 98.46
Interrupts n/a Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 4
smss.exe 728 Windows NT Session Manager Microsoft Corporation
csrss.exe 1032 Client Server Runtime Process Microsoft Corporation
winlogon.exe 1192 Windows NT Logon Application Microsoft Corporation
services.exe 1332 Services and Controller app Microsoft Corporation
svchost.exe 668 Generic Host Process for Win32 Services Microsoft Corporation
wmiprvse.exe 3836 WMI Microsoft Corporation
UNSECAPP.EXE 1072 WMI Microsoft Corporation
svchost.exe 1384 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1760 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 160 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 724 Generic Host Process for Win32 Services Microsoft Corporation
spoolsv.exe 1496 Spooler SubSystem App Microsoft Corporation
svchost.exe 1808 Generic Host Process for Win32 Services Microsoft Corporation
isafe.exe 156 CA ISafe Service Computer Associates International, Inc.
cisvc.exe 324 Content Index service Microsoft Corporation
CIDAEMON.EXE 3376 Indexing Service filter daemon Microsoft Corporation
CTsvcCDA.EXE 540 Creative Service for CDROM Access Creative Technology Ltd
ITMRTSVC.exe 472 eTrust PestPatrol Real-time service CA, Inc.
jqs.exe 188 Java™ Quick Starter Service Sun Microsystems, Inc.
svchost.exe 216 Generic Host Process for Win32 Services Microsoft Corporation
nvsvc32.exe 1412 NVIDIA Driver Helper Service, Version 45.02 NVIDIA Corporation
svchost.exe 452 Generic Host Process for Win32 Services Microsoft Corporation
SBCSSvc.exe 432 Scan Service Sunbelt Software
svchost.exe 848 Generic Host Process for Win32 Services Microsoft Corporation
vetmsg.exe 1536 CA Anti-Virus Realtime Messaging Service CA, Inc.
MsPMSPSv.exe 1380 WMDM PMSP Service Microsoft Corporation
CALMAIN.exe 2008 Canon Camera Access Library 8 Canon Inc.
alg.exe 2712 Application Layer Gateway Service Microsoft Corporation
PPCtlPriv.exe 2768 CA Anti-Spyware Elevation service CA, Inc.
ccprovsp.exe 2932 CCProvSP CA, Inc.
AAWService.exe 2108 Ad-Aware Service Application Lavasoft
AAWTray.exe 4056 Ad-Aware Tray Application Lavasoft
lsass.exe 1416 LSA Shell (Export Version) Microsoft Corporation
explorer.exe 1516 Windows Explorer Microsoft Corporation
tfswctrl.exe 3520 Drive Letter Access Component Sonic Solutions
BJMYPRT.EXE 3564 Canon My Printer CANON INC.
WrtMon.exe 3632 NsWrtMon Microsoft Base Class Application
WrtProc.exe 3856 NsWrtProc Microsoft Base Clase Application
OpWareSE4.exe 3768 OCR Aware ScanSoft, Inc.
cctray.exe 3852 CA Common Tray CA, Inc.
CAPPActiveProtection.exe 2448 CAPPActiveProtection Application CA, Inc.
QOELoader.exe 4040 QOELoader Application CA
jusched.exe 1396 Java™ Platform SE binary Sun Microsystems, Inc.
PSFree.exe 2520 Pop-Up Stopper Free Edition Panicware, Inc.
ctfmon.exe 3364 CTF Loader Microsoft Corporation
iexplore.exe 2892 Internet Explorer Microsoft Corporation
procexp.exe 2896 1.54 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
GoogleToolbarNotifier.exe 444 GoogleToolbarNotifier

#6 boopme

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Posted 28 September 2009 - 08:12 PM

Hello again.
I believe you were remembering the X from the process explorer directions. I am refering to use Task manager if you see those Fake apps pop up on your screen.
5.When you click on the red X to kill the process, Process Explorer will ask you to confirm if you are sure you want to terminate it as shown in the image below.

Are you runniing CA,Computer Associates and Sunbelt Anti Virus.? You have several tools running. MBAM may work if you temporarily didable adaware and Counterspy.

Please run part 1 of S!Ri's SmitfraudFix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm


Also I would like to try running this (SAS) as it will run in Safe Mode and not be affected by the other running apps.
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.[list]
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
[*]Click Close to exit the program.[/list
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Suz62

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Posted 28 September 2009 - 09:43 PM

boopme -

I am running CA Security Center. I used to use Sunbelt's CounterSpy, but it hasn't been updated or the subscription paid in a couple years or more. Looks like I forgot to uninstall it.

I'll follow your instructions tomorrow morning and post back with the results.

Thank you.

#8 boopme

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Posted 28 September 2009 - 10:18 PM

Ok. please do. You should remove any programs you no longer use. Thay not only take up space but can cause conflicts and slowness especially security tools.

Remove them thru the Control Panel or with their Uninstall tool in All Programs. Doing so in Safe mode is even better and reboot when done.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Suz62

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Posted 29 September 2009 - 08:31 AM

Good morning ...
I uninstalled CounterSpy this morning. While running SmitfraudFix, the Ad-Watch Live! dialog box appeared as follows: "Alert Process blocked - Ad-Watch Live! has blocked the process vacfix.exe (2456) from starting on your system. The process has been identified as Win32.Trojan.Spy."I will disable Ad-Aware and run this again and post those results, however, I'm posting below the results that were shown after that Alert.

SmitfraudFix with results posted below.

SmitFraudFix v2.424

Scan done at 9:20:22.85, Tue 09/29/2009
Run from C:\Documents and Settings\MLG\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe

hosts


C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\WINDOWS\system32\LogFiles


C:\Documents and Settings\MLG


C:\DOCUME~1\MLG\LOCALS~1\Temp


C:\Documents and Settings\MLG\Application Data


Start Menu


C:\DOCUME~1\MLG\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!



404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""




DNS

Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 65.32.5.111
DNS Server Search Order: 65.32.5.112

HKLM\SYSTEM\CCS\Services\Tcpip\..\{1D53A1B5-228E-4A95-91E1-DAA36A653E10}: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS2\Services\Tcpip\..\{1D53A1B5-228E-4A95-91E1-DAA36A653E10}: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS3\Services\Tcpip\..\{1D53A1B5-228E-4A95-91E1-DAA36A653E10}: DhcpNameServer=65.32.5.74 65.32.5.75
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.74 65.32.5.75


Scanning for wininet.dll infection


End

#10 Suz62

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Posted 29 September 2009 - 08:40 AM

These results are after disabling Ad-Aware.

SmitFraudFix v2.424

Scan done at 9:35:46.40, Tue 09/29/2009
Run from C:\Documents and Settings\MLG\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe

hosts


C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\WINDOWS\system32\LogFiles


C:\Documents and Settings\MLG


C:\DOCUME~1\MLG\LOCALS~1\Temp


C:\Documents and Settings\MLG\Application Data


Start Menu


C:\DOCUME~1\MLG\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"

RK

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""




DNS

Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 65.32.5.111
DNS Server Search Order: 65.32.5.112

HKLM\SYSTEM\CCS\Services\Tcpip\..\{1D53A1B5-228E-4A95-91E1-DAA36A653E10}: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS2\Services\Tcpip\..\{1D53A1B5-228E-4A95-91E1-DAA36A653E10}: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS3\Services\Tcpip\..\{1D53A1B5-228E-4A95-91E1-DAA36A653E10}: DhcpNameServer=65.32.5.74 65.32.5.75
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.111 65.32.5.112
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=65.32.5.74 65.32.5.75


Scanning for wininet.dll infection


End

#11 boopme

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Posted 29 September 2009 - 02:20 PM

Ok, let's see if Drweb-cureit will run now.
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

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#12 Suz62

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Posted 29 September 2009 - 04:01 PM

boopme -

My pc is still runnning SUPERAntiSpyware which started before noon today after I completed the two scans in the previous two posts ... it's now at 6:56:59 minutes. As soon as that's finished, I'll post the results and do the next step that you posted.

So far, on the SUPERAntiSpyware, the only infections found are 8 tracking cookies. Will post back as soon as possible.

Thanks for your help.

#13 boopme

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Posted 29 September 2009 - 04:10 PM

Ok. I will wait for it. thanks
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 Suz62

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Posted 29 September 2009 - 10:10 PM

Since the SUPERAntispyware had been running for almost 12 hours and found only 8 tracking cookies, I stopped it. Then, I tried to run MBAM again; but once again, it hung up and stopped at about 21,000 objects. I had disabled Ad-Watch so that shouldn't have caused a problem with its completing the scan. At the same time, I ran Malwarebytes on a laptop; and it ran quickly and perfectly and completed the scan of 89,534 objects, finding no malicious items.

My pc does seem to be running okay though, and no other System Security popup boxes have appeared.

Thanks for your help.

#15 Suz62

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Posted 30 September 2009 - 08:19 AM

boopme -

I ran an Ad-Aware scan this morning in Safe Mode and it found and quarantined one object: Win32.Trojan Spy tfraudFix\VACFix.exe. I'm now running a quick scan of Malwarebytes which seems to be scanning okay. Will post back with those results when it's finished.




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