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Unknown virus

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1 reply to this topic

#1 katie s

katie s

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Posted 28 September 2009 - 08:22 AM

well problem started with taking over google search when clickin on a link i was redirected to scour or shopado search so i thought ok do a scan using malware bytes got half way threw and closed itself tried it again and i had lost permissions to use it so uninstall rename folder start again same thing, gave up with that and tried superantispyware success found 89 infections 5 trojans 1 unknown rest were trackers but it stopped half way threw and lost permissions so renamed folder did scan and stopped it manually after it found the infections again removed them and started scan stopped again so i tried an online scan from trend mirco housecall low and behold stopped an hour in and lost permissions for i.explorer so went threw the long process of downloadin firefox on another pc to get infected 1 bac online i came across this website and tried followin the preperation guide unfortunatly i am avin no luck because dds stops straight away and no log appears no matter how long u wait and regeapel crashs the comp is there anything else i can try to get this report i need help fixin this desparatly

Edited by garmanma, 28 September 2009 - 11:44 AM.

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#2 garmanma


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Posted 28 September 2009 - 11:41 AM

I removed your post with no log in the HJT forum

Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report for me to review.
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.

Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.

Edited by garmanma, 28 September 2009 - 11:43 AM.

Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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