Posted 27 September 2009 - 07:08 PM
It has been decided that my computer is free from malware, so I've been referred to this forum.
I recently downloaded malwarebytes anti-malware program. The instructions were good and it worked fine. But, now I can't access my calendar for reminders. I get a generic error message saying "Microsoft Works 8 has encountered a problem and must close."
It does not say what problem.
I have a Works 8 installation disk, but I think if I just reinstall Works, I'll lose all the notes on my calendar.
The only other thing I use from Works is a simple database which is working fine. Only the calendar reminder feature won't run. If I reinstall Works I could lose all the info on my database and I don't feel like re-entering over 1000 files.
I have the database backed up and it looks like I 'should' be able to run the backup file if the original gets wiped.
However, although I have backed up all the files in Works calendar folder, I don't know which one(s) hold the reminder info. I've tried replacing existing files with the backups, but they don't run so it looks like the problem is not with the calendar data files themselves, but something more basic to Works 8.
I recently found that if I right click on WksCal.exe and choose "Run as..." and use "administrator ", I get a different error message. This one simply says that Works could not find some needed files and suggests that they may have been moved or erased. It does not say what files.
I'm using Windows XP Home, and I have an installation disk for Microsoft Works 8. I have never needed any system disks and things were working fine before I ran Malwarebytes Anti-Malware program.
I don't use Microsoft Office though it came pre-installed on the computer when I bought it back in 2003, or so.
I've tried rolling back to a date before I used the anti-malware program but it had no effect on this problem.
One more thing I tried was going to the Add/Remove program on the Control Panel. I have 2 entries for Microsoft Works. When I click on a support link, I get the option to repair the existing installations. I have tried this for both entries and niether one works.
I hope someone here knows how to get Works 8 calendar reminder working so I don't have to re-enter all the reminders.