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Trojan found media player has issues


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#1 gonefishin

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Posted 27 September 2009 - 06:44 PM

Woke up this morning and I had sound issues with windows media player and media player classic. when ever i use them it makes loud cracking and popping sounds if I try to play mp3 or dvd/ video .

real player works fine
so does dvd show
so does Alshow media player

I did a scan with combofix and it found the following

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\docume~1\COMPAQ~1\LOCALS~1\Temp\IadHide5.dll
c:\documents and settings\Compaq_Owner\Application Data\inst.exe
c:\documents and settings\Compaq_Owner\Local Settings\Temp\IadHide5.dll
D:\Autorun.inf

The only thing that appears to be deadly is inst.exe . which is a trojan

The following description is given at processlibrary . com

inst.exe is a process which is registered as a trojan.\r "This Trojan allows attackers to access your computer from remote locations, stealing passwords, Internet banking and personal data.\r" This process is a security risk and should be removed from your system.\r


anywho . guess a hacker done somthing to windows media player and classic media player. I looked all through their settings and couldn't find anything wrong......But the hacker definitely screwed up the audio on them

anybody have any ideas how to fix them . any advice is appreciated

Thanks

Guess I should also mention . I can't boot into safe mode anymore. after I click safe mode with networking it goes to the next screen then hangs and goes no further

Edited by gonefishin, 27 September 2009 - 06:46 PM.


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#2 quietman7

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Posted 28 September 2009 - 08:02 AM

Please note the message text in blue at the top of this forum.

You should not be using Combofix unless instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Combofix was never meant to be used as a general purpose malware scanner like SuperAntispyware or Malwarebytes' Anti-Malware. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read Combofix's Disclaimer. That's the decision by the creator and we will abide by that decision.

Further, ComboFix will not automatically delete all malware on your system. It depends on trained experts to read and analyze the entire log file in order to determine what else needs to be removed. From what you describe, other malware may still be lurking about and the complete log should be reviewed, however, ComboFix logs are not allowed in this forum.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log along with C:\ComboFix.txt in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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