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Fixing Neighbors Desktop Tomorrow


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#1 Chuckrox8

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Posted 26 July 2005 - 07:03 PM

XP Home. She told me the Compaq Destop is riddled with games and she believes that there is a virus(probably thousands of instances of spyware). I've fixed many many computers over the years but mostly in the comfort of my own home with a broadband connection at my convenience. I feel as though a re-install is in order because of how junked up the computer is. Judging from how she didn't know whether or not her machine was a desktop or a laptop the computer I'm sure a spyware/virusscan or a disk defragmentation has ever occurred. What sort of software can someone reccommend to help me?

I will of course have my XP Home Disc, Startup Disk, Hard Drive Diagnostics Disks, Spyware Apps Disk w/ Virus Apps. Unfortuneately she didn't know what model she had. Sounds like fun :thumbsup:

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#2 unrepper

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Posted 26 July 2005 - 07:13 PM

Sounds like your pretty well armed. I always have reservations about not having a computer with web access readily available. Kinda like a safety net.
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#3 Enthusiast

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Posted 26 July 2005 - 08:07 PM

Freeware AntiSpyware and Security Programs

Software firewalls with freeware versions
Zone Alarm SE: http://www.zonealarm.com/
Sygate: http://www.sygate.com/

Antivirus programs - freeware (you can only use one resident anti-virus program on your computer. More than one will conflict)

AVG: http://www.grisoft.com/us/us_index.php

Avast Anti-virus freeware
http://www.komando.com/bestshareware.asp


Anti-malware freeware (You can run as many of these as you wish. Generally there is no conflict between these and you should always run several)

AdAware: http://www.lavasoftusa.com/software/adaware/
Microsoft Antispyware Beta: http://www.microsoft.com/athome/security/s...re/default.mspx
SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html
Spybot S&D: http://www.safer-networking.org/en/index.html
Microsoft Malicious Software Removal Tool (Win XP and Win 2000):
http://www.microsoft.com/security/malwareremove/default.mspx

AČ - Free from http://www.majorgeeks.com/download4281.html . Run it, click Search for Updates, then click Scan.


CWShredder from InterMute
CW Shredder removes some variants of spyware known as the Coolwebsearch Trojan. The Trojan takes advantage of a flaw in a key component of Windows -- Microsoft's version of the Java Virtual Machine -- to install itself via popups often found on porn and illegal software (a.k.a. "warez") sites. Run CWShredder after installing, and have it look for updates. Then click the "Fix" button, and the program will both scan and fix any problems it finds. If your system does not have this kind of spyware, it will give you the good news.
Cost: Free
http://www.intermute.com/spysubtract/cwshr...r_download.html

Hijack This and a variety of other tools for malware and pestware
http://216.180.233.162/~merijn/files/HijackThis.exe or
http://www.spywareinfo.com/~merijn/downloads.html


Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these.)

Windows Security Trojanscan
http://www.windowsecurity.com/trojanscan/trojanscan.asp

Panda Activescan (IE only)
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest
online trojan scans here -
http://scan.sygatetech.com/pretrojanscan.html
http://windowsecurity.com/trojanscan


Winsock XP Fix
http://www.spychecker.com/program/winsockxpfix.html


Microsoft Baseline Security Analyzer (MBSA)
MBSA is an easy-to-use tool designed for the IT professional that helps small and medium businesses determine their security state in accordance with Microsoft security recommendations and offers specific remediation guidance. Improve your security management process by using MBSA to detect common security misconfigurations and missing security updates on your computer systems.
http://www.microsoft.com/technet/security/...s/mbsahome.mspx

#4 Chuckrox8

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Posted 26 July 2005 - 10:13 PM

Thanks. Yeah I hate not having a connection. A tech replaced my little brothers MB a month ago and he was soo happy that we had broadband with cat5e jacks in most of our hosue.

#5 Piney

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Posted 26 July 2005 - 11:03 PM

If, and when you get your neighbors puter back online, make sure to get the crit updates/patches from MS. That might close some holes for her.

Teach her the basics of cleaning out the temps, TIFs, prefetch, cookies as well as making sure of updating whatever security programs you leave on her puter.

Good luck!

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#6 Chuckrox8

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Posted 27 July 2005 - 07:58 PM

Well I just backed up what she thought important and clean installed. There must have been 50 children's games on the computer. Would've taken an hour just to uninstall all of them. I made backups of all the necessary problems. Only one setback I hit was that when I tried to install the sound card's driver it gave me major trouble and kept sound really corrupted when I was trying to test it and play music. After installing the latest chipst and trolling around on the Compaq site and googling a hundred times I loaded Everest onto the computer. Something inspired me to install the latest nvidia chipset which worked thank god. For some reason this ladies' husband was obsessed with Spider Solitaire. I was told that that game must not leave the computer.

#7 Piney

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Posted 27 July 2005 - 10:18 PM

good job!

I understand the hubby wanting access to his Spider Solitaire :thumbsup:

It is a game that can be played when the net is being pukey. I had to hunt up a dl of it for one of my relatives. Her techie had done a reformat with his own disks and she was left without the Spider!! Heaven help him if she ever gets hold of him.

:flowers:

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