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Hijack this won't run


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5 replies to this topic

#1 d_muscipula

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Posted 27 September 2009 - 10:27 AM

I have some sort of virus. I know I was previously infected with windows police pro.
Anyways I have seemingly appeared to remove it. Started in safe mode with networking and with the help of
the internet, re-gained access to registry editor and then swept constantly with spyware doctor (because malwarebytes
hasn't been able to run for more than two seconds since I was infected with windows police pro.)
And then I go to bed, and the next morning the virus has re-installed itself and my desktop has changed.
I can't access the registry editor again (until I fix it)
Well I decided to download Hi-Jack This and post a log, but the program won't start because of an error.
Here is a link to an image of my desktop and the error that is occurring
http://i923.photobucket.com/albums/ad76/dmuscipula/error.jpg

Edited by The weatherman, 27 September 2009 - 10:55 AM.
Moved from HJT to a more appropriate forum. Tw


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#2 d_muscipula

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Posted 28 September 2009 - 07:29 PM

Anyone?
Oh I came home today and there was a new icon on my desktop titled Safety Center.

#3 boopme

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Posted 28 September 2009 - 09:30 PM

Yep,you are definately infected.

If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
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#4 d_muscipula

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Posted 28 September 2009 - 11:36 PM

I'm not sure what DDS is so I tried RSIT

I'm running windows xp service pack 2
I followed your instructions to the T. The scan never completed, the program was closed by the virus or something. I tried to run it again but
I got an error that said "windows cannot find the specified path..."

I believe I have a leftover rootkit because I was previously infected with
windows police pro and have had these problems with malwarebytes.
(see this thread link
)
Also I've seen total security and safety center on my computer.

Edited by d_muscipula, 28 September 2009 - 11:38 PM.


#5 boopme

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Posted 29 September 2009 - 08:48 AM

They are system scanners to provide the malware team with good info.
It looks like there is a rootkit variant in this log. The rootkit itself is a protection module used to terminate a variety of security tools by changing the permissions on targeted programs so that they cannot run or complete scans. There are some new variants of rootkits in the wild right now that will require custom scripts to remove the infection, the process must be completed by HJT team members or above.

Failure to follow the proper removal process can and will cause serious damage to a machine. Recovery of the machine may be difficult, if not impossible.


Download this Utility and save it to your Desktop.
Double-click the Utility to run it and and let it finish.
When it states Finished! Press any key to exit, press any key to close the program.
It will save a .txt file to your desktop automatically. Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as part of the reply in the topic you will create below..

Next please go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post the above Win32kDiag.exe log.

Let me know how that went.

Edited by boopme, 29 September 2009 - 08:49 AM.

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#6 Orange Blossom

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Posted 29 September 2009 - 10:01 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/261160/rootkit-infection-please-help/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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