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Is there free software that will let me work on familys computer.


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7 replies to this topic

#1 luckyduck23

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Posted 27 September 2009 - 08:08 AM

My uncle is having some problems some problems with his computer but i dont have enough time to go to his house. Is there any free ones? Are they safe? Can i install software by using the programs?

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#2 tg1911

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Posted 27 September 2009 - 08:37 AM

Could you be a bit more specific about the "problems"?
"Problems", is a little vague.
There are hardware problems, software problems, malware problems, .......

The more information you can supply, the better we'll be able to help you
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#3 luckyduck23

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Posted 27 September 2009 - 08:56 AM

oh yeah sorry. He has some Malware problems and he says its slow. He also does not know how to update.

#4 tg1911

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Posted 27 September 2009 - 09:45 AM

If he's having malware problems, I suggest he post to the Am I infected? What do I do? forum, first.

Then, once his computer is cleaned, it'll be easier to correct any remaining problems he may have.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#5 luckyduck23

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Posted 27 September 2009 - 01:12 PM

you didn't answer my question

#6 Animal

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Posted 27 September 2009 - 04:30 PM

The reason is it wasn't answered is because if your uncle is infected. You need to get him cleaned up before attempting to work remotely. The malware is likely to make remote access software/applications unstable at best, and inoperable at worst.

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#7 luckyduck23

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Posted 27 September 2009 - 05:01 PM

oh ok thanks

#8 tg1911

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Posted 27 September 2009 - 07:18 PM

Thanks for the explanation, Animal.

Sorry luckyduck23.
I should have explained my response, more thoroughly.
Now that I re-read it, I see where it looks like I ignored your question. :thumbsup:

In answer to your question, yes there is free remote access software.
Two of them, that I found in our Freeware Replacements For Common Commercial Apps topic:

LogMeIn Hamachi

Simply Connected

These programs were recommended by our members, and are free of any type of malware.

Once again, please have your Uncle clean his computer, before attempting to use this software.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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