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device manager is empty! help! where do i begin?


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#1 mnm495

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Posted 27 September 2009 - 06:48 AM

Hi,

I have Dell comp with Windows XP. It won't do anything, no internet, doesn't recognize flash drives, the device manager is completely empty. Can someone please give me an idea of where to even begin with this problem?

Thank you,
Melissa

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#2 possumbarnes

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Posted 27 September 2009 - 08:52 AM

Hi, Melissa. Let's try to get this straightened out.

Is your Plug and Play service turned off (disabled)?

1. Click Start, click Run, type services.msc, and then click OK.
2. Double-click Plug and Play. (Do not start UNIVERSAL PLUG AND PLAY service. Just the PLUG AND PLAY service).

If you receive a Configuration Manager message, click OK.

3. In the Startup Type list, click Automatic, and then click OK.
4. Close Services.
5. Reboot


If that doesn't help, try clicking START - RUN and typing "sfc /scannow" (do not type the quotes and there is a space between sfc and /).

If that helps, post back with what other issues you may be having, plus a little detail about the specs of this computer. What type of Dell? What version and service pack of XP, amount of ram, etc. Could be useful if this problem is persistent.
What's more irrational--a guy who believes in a God he cannot see or a guy who is offended by a God he doesn't believe in?




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