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am i infected? no audio, internet, missing devices?


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2 replies to this topic

#1 mnm495

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Posted 27 September 2009 - 06:20 AM

Hi,

I'm not sure what kind of problem this is. I have no audio and no internet, on my Compaq laptop Evo N620c. I am posting logs. Any help would be really appreciated.

Thank you,
Melissa


DDS (Ver_09-07-30.01) - NTFSx86
Run by robbeez at 6:09:36.05 on Sun 09/27/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.511.389 [GMT -6:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wpabaln.exe
F:\newone\dds.scr

============== Pseudo HJT Report ===============

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-09-27 05:44 <DIR> --d----- c:\program files\trend micro
2009-09-26 01:01 124 a------- c:\windows\cdplayer.ini
2009-09-26 00:21 <DIR> --d----- c:\program files\common files\xing shared
2009-09-26 00:20 <DIR> --d----- c:\program files\common files\Real
2009-09-25 22:20 128 a------- c:\windows\APOapp.INI
2009-09-25 22:06 <DIR> --d----- C:\Photo2Album
2009-09-25 21:31 <DIR> --d----- c:\program files\AvailaSoft
2009-09-22 13:31 664 a------- c:\windows\system32\d3d9caps.dat
2009-09-22 13:26 <DIR> --d----- c:\program files\common files\Sonic Shared
2009-09-22 13:26 <DIR> --d----- c:\program files\Roxio
2009-09-22 13:24 256 a------- c:\windows\system32\pool.bin
2009-09-22 13:24 <DIR> --d----- c:\docume~1\robbeez\applic~1\Research In Motion
2009-09-22 13:16 <DIR> --d----- c:\windows\RegisteredPackages
2009-09-22 13:14 <DIR> --d----- c:\windows\system32\ReinstallBackups
2009-09-22 13:14 26,496 a----r-- c:\windows\system32\drivers\RimSerial.sys
2009-09-22 13:13 <DIR> --d----- c:\program files\common files\Research In Motion
2009-09-22 13:13 <DIR> --d----- c:\program files\Research In Motion
2009-09-22 13:09 <DIR> --dsh--- c:\windows\ftpcache
2009-09-22 13:00 <DIR> --d----- c:\documents and settings\robbeez
2009-09-22 12:57 <DIR> --ds---- c:\windows\system32\Microsoft
2009-09-22 12:57 8,192 a------- c:\windows\REGLOCS.OLD
2009-09-22 12:55 571,392 ac------ c:\windows\system32\dllcache\tintlgnt.ime
2009-09-22 12:54 7,168 ac------ c:\windows\system32\dllcache\kbdibm02.dll
2009-09-22 12:53 66,082 ac------ c:\windows\system32\dllcache\c_1148.nls
2009-09-22 12:51 <DIR> --dsh--- c:\documents and settings\all users\DRM
2009-09-22 12:51 <DIR> --d-h--- c:\program files\WindowsUpdate
2009-09-22 12:50 <DIR> --d----- c:\program files\common files\MSSoap
2009-09-22 12:48 <DIR> --d----- c:\program files\Online Services
2009-09-22 12:48 <DIR> --d----- c:\program files\Messenger
2009-09-22 12:48 <DIR> --d----- c:\program files\MSN Gaming Zone
2009-09-22 12:47 <DIR> --d----- c:\program files\Windows NT
2009-09-22 06:40 <DIR> --d----- c:\program files\common files\ODBC
2009-09-22 06:40 <DIR> --d----- c:\program files\common files\SpeechEngines
2009-09-22 06:40 <DIR> --d--r-- c:\documents and settings\all users\Documents

==================== Find3M ====================

2009-09-25 22:19 76,487 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-09-22 12:49 21,640 a------- c:\windows\system32\emptyregdb.dat

============= FINISH: 6:09:48.33 ===============



ROOTREPEAL CRASH REPORT
-------------------------
Windows Version: Windows XP SP2
Exception Code: 0xc0000005
Exception Address: 0x00422bf2
Attempt to read from address: 0x00000004


ROOTREPEAL CRASH REPORT
-------------------------
Windows Version: Windows XP SP2
Exception Code: 0xc0000005
Exception Address: 0x7c910f29
Attempt to read from address: 0x00000000


06:11:51: DeviceIoControl Error! Error Code = 0x0
06:11:51: DeviceIoControl Error! Error Code = 0x0
06:11:51: DeviceIoControl Error! Error Code = 0x0
06:11:51: DeviceIoControl Error! Error Code = 0x0
06:11:51: DeviceIoControl Error! Error Code = 0x0
06:11:51: DeviceIoControl Error! Error Code = 0x0
06:11:52: Could not scan drive C (error 0xc0000001)
06:11:57: Could not get the name for PID 4.
06:11:57: Could not get the name for PID 384.
06:11:57: Could not get the name for PID 440.
06:11:57: Could not get the name for PID 464.
06:11:57: Could not get the name for PID 508.
06:11:57: Could not get the name for PID 520.
06:11:57: Could not get the name for PID 660.
06:11:57: Could not get the name for PID 744.
06:11:57: Could not get the name for PID 784.
06:11:57: Could not get the name for PID 828.
06:11:57: Could not get the name for PID 916.
06:11:57: Could not get the name for PID 1132.
06:11:57: Could not get the name for PID 1456.
06:11:57: Could not get the name for PID 1520.
06:11:57: Could not get the name for PID 1936.
06:11:57: Could not get the name for PID 232.
06:11:57: Could not get the name for PID 484.
06:11:57: Could not get the name for PID 1392.
06:11:57: Could not get the name for PID 1640.
06:11:57: Could not get the name for PID 1636.
06:11:57: Could not get the name for PID 1696.
06:11:57: Could not get the name for PID 1600.
06:11:57: DeviceIoControl Error! Error Code = 0xc0000001
06:11:57: DeviceIoControl Error! Error Code = 0xc0000001
06:11:59: Warning - the number of SSDT entries from the kernel and the number on-disk are different (0 and 284).
06:11:59: DeviceIoControl Error! Error Code = 0x0
06:11:59: WARNING: The SSDT in our driver has been faked (0x00000250)!
06:12:00: DeviceIoControl Error! Error Code = 0x0
06:12:00: Could not get loaded modules!
06:12:00: DeviceIoControl Error! Error Code = 0xc0000001
06:12:00: FOPS - DeviceIoControl Error! Error Code = 0xc0000001 Extended Info (0x0000005c)
06:12:00: Could not read system registry! Please contact the author!
06:12:00: DeviceIoControl Error! Error Code = 0x0

Attached Files



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#2 myrti

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Posted 14 October 2009 - 05:44 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
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In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards _temp_

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 myrti

myrti

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Posted 19 October 2009 - 10:42 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
_temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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