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Trojan found, cannot delete


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#1 iaxelr8

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Posted 26 September 2009 - 11:54 PM

Hope someone can offer assistance..stupid..stupid click during a search yielded this. NAV finds it, but shows 'delete failed' for action. Malwarebytes made no detection at all, Spybot however found a few issues in registry, one being antivirus 2009. After choosing to repair, the file still remains...I can't even mouse over it in explorer without it setting off a NAV detection. HELP! The file in question is named acslang.exe and it found it's way here: C:\Program Files\Common Files\AOL\Backup\ACS\Rollback\acslang.exe. I did get a fake antivirus popup when I clicked on the site if that helps. Thanks in advance for any assistance.

Edit...Forgot op system: Windows XP Home SP3

Edited by iaxelr8, 27 September 2009 - 07:38 AM.


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#2 iaxelr8

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Posted 27 September 2009 - 04:42 PM

Further update, seems when any of the virus programs reads the file, it sets off NAV....although they don't detect it. Used SAS, Malwarebytes and Spybot to no avail, file still remains and can't be touched.

#3 rigel

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Posted 27 September 2009 - 04:54 PM

Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start. (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)[/color]
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn\ them back on after you are finished.

Edited by rigel, 27 September 2009 - 04:56 PM.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#4 iaxelr8

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Posted 28 September 2009 - 06:54 AM

Thanks very much for responding. Here's the log from the ESET scan. Just a note, same thing occured, I watched the scan, when it got to C:\Program Files\Common Files\AOL\Backup\ACS\Rollback\acslang.exe, NAV put up it's warning that file can't be moved/repaired. Also forgot to mention, NAV made an internet worm detection at the time of infection as well, with this message: "Details:Intrusion detected and blocked. All communication with 206.53.61.75 will be blocked for 30 minutes. Click the address to trace the attacker". The log looks like one from a previous infection, don't know if it overwrites to current, Here's the log:

# version=4
# OnlineScanner.ocx=1.0.0.56
# OnlineScannerDLLA.dll=1, 0, 0, 51
# OnlineScannerDLLW.dll=1, 0, 0, 51
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=2707 (20071206)
# vers_arch_module=1.059 (20071108)
# vers_adv_heur_module=1.064 (20070717)
# EOSSerial=7da5eea1d7b0c147999526d2c3c09548
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2007-12-07 01:42:44
# local_time=2007-12-06 08:42:44 (-0500, Eastern Standard Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 2
# scanned=251839
# found=21
# scan_time=4580
C:\SDFix\backups_old4\backups.zip Win32/Adware.Virtumonde application D955FA11BF418B46A8FB32C528405ABC
C:\SDFix\backups_old4\backups.zip »ZIP »backups/removalfile.bat Win32/Adware.Virtumonde application 00000000000000000000000000000000
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP1591\A0098537.dll Win32/Adware.Virtumonde application 673508910E11FC6843B57DC4D7512002
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP1594\A0098654.dll Win32/Adware.Virtumonde application 4C4929AC7F6BAC312AD84AB6DB9A0C15
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP1594\A0098680.dll Win32/Adware.Virtumonde application 673508910E11FC6843B57DC4D7512002
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP1595\A0098735.dll Win32/Adware.Virtumonde application 4C4929AC7F6BAC312AD84AB6DB9A0C15
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP1595\A0098761.dll Win32/Adware.Virtumonde application 673508910E11FC6843B57DC4D7512002
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP1596\A0098847.dll Win32/Adware.Virtumonde application DD99A44714475AFA4EEEA9DB11E5DDE6
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP1596\A0098874.dll Win32/Adware.Virtumonde application 4C4929AC7F6BAC312AD84AB6DB9A0C15
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP1596\A0098879.dll Win32/Adware.Virtumonde application 673508910E11FC6843B57DC4D7512002
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP1596\A0098986.exe Win32/TrojanDownloader.Agent.BLS trojan 9C8F6C0A58E5E9647000F6CF3D14B1BE
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP1596\A0098994.exe Win32/TrojanDownloader.Agent.BLS trojan 9C8F6C0A58E5E9647000F6CF3D14B1BE
C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP1596\A0098995.bat Win32/Adware.Virtumonde application 9A7EF09167A6F4433681B94351509043
C:\WINNT\system32\adievkug.dll Win32/Adware.Virtumonde application 4C4929AC7F6BAC312AD84AB6DB9A0C15
C:\WINNT\system32\dpbokelo.dll Win32/Adware.Virtumonde application 4C4929AC7F6BAC312AD84AB6DB9A0C15
C:\WINNT\system32\fcvfgnae.dll Win32/Adware.Virtumonde application DD99A44714475AFA4EEEA9DB11E5DDE6
C:\WINNT\system32\gqngmikd.dll Win32/Adware.Virtumonde application 4C4929AC7F6BAC312AD84AB6DB9A0C15
C:\WINNT\system32\jodtrhra.dll Win32/Adware.Virtumonde application 673508910E11FC6843B57DC4D7512002
C:\WINNT\system32\oglpkipf.dll Win32/Adware.Virtumonde application 673508910E11FC6843B57DC4D7512002
C:\WINNT\system32\pjbapjls.dll Win32/Adware.Virtumonde application 673508910E11FC6843B57DC4D7512002
C:\WINNT\system32\rdyxcuji.dll Win32/Adware.Virtumonde application 673508910E11FC6843B57DC4D7512002

#5 rigel

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Posted 28 September 2009 - 12:38 PM

Our next steps...

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and unheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
Next...

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#6 iaxelr8

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Posted 29 September 2009 - 07:54 AM

Whew...Dr.Web is a long scan....Here's the log, followed by the Mbam log:

GTDownAO_106.ocx;C:\Program Files\Common Files\AolCoach\en_en;Adware.Gdown;Incurable.Moved.;
spywareblaster.exe;C:\Program Files\SpywareBlaster;Trojan.Packed.149;Deleted.;
HPFix.reg;C:\SDFix\apps;Trojan.StartPage.1505;Deleted.;
HPFix2.reg;C:\SDFix\apps;Trojan.StartPage.1505;Deleted.;
A0026261.exe\SDFix\apps\Process.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597\A0026261.exe;Tool.Prockill;;
A0026261.exe\SDFix\apps\HPFix.reg;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597\A0026261.exe;Trojan.StartPage.1505;;
A0026261.exe\SDFix\apps\HPFix2.reg;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597\A0026261.exe;Trojan.StartPage.1505;;
A0026261.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Archive contains infected objects;Moved.;
A0026262.exe\core.cab\GTDOWNAO_106.ocx;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597\A0026262.exe;Adware.Gdown;;
A0026262.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Archive contains infected objects;Moved.;
A0026263.DLL;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Virtumod.based;Incurable.Moved.;
A0026264.DLL;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Virtumod.based;Incurable.Moved.;
A0026265.dll;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Virtumod.based;Incurable.Moved.;
A0026266.old;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.MulDrop.10214;Deleted.;
A0026267.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Rond;Deleted.;
A0026268.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Rond;Deleted.;
A0026269.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.MulDrop.9222;Deleted.;
A0026270.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.MulDrop.9222;Deleted.;
A0026271.dll;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Virtumod.based;Incurable.Moved.;
A0026272.dll;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Juan.25;Deleted.;
A0026273.dll;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Virtumod.based;Incurable.Moved.;
A0026274.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.MulDrop.11196;Deleted.;
A0026275.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.MulDrop.11196;Deleted.;
A0026276.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;BackDoor.Aspimgr.3;Deleted.;
A0026277.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Rond;Deleted.;
A0026278.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Rond;Deleted.;
A0026279.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Swizzor.4081;Deleted.;
A0026280.DLL;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Virtumod.based;Incurable.Moved.;
A0026281.dll;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Virtumod.based;Incurable.Moved.;
A0026282.DLL;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Virtumod.based;Incurable.Moved.;
A0026283.DLL;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Virtumod.based;Incurable.Moved.;
A0026284.DLL;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Virtumod.based;Incurable.Moved.;
A0026285.DLL;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Virtumod.based;Incurable.Moved.;
A0026286.DLL;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Virtumod.based;Incurable.Moved.;
A0026287.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Fakealert.351;Deleted.;
A0026288.old;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.MulDrop.10214;Deleted.;
A0026289.dll;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Virtumod.based;Incurable.Moved.;
A0027267.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.Packed.149;Deleted.;
A0027268.reg;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.StartPage.1505;Deleted.;
A0027269.reg;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP597;Trojan.StartPage.1505;Deleted.;


Mbam Log:

Malwarebytes' Anti-Malware 1.41
Database version: 2865
Windows 5.1.2600 Service Pack 3

9/29/2009 8:49:47 AM
mbam-log-2009-09-29 (08-49-47).txt

Scan type: Quick Scan
Objects scanned: 103751
Time elapsed: 9 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 iaxelr8

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Posted 29 September 2009 - 04:21 PM

Quick update...just went in to explorer to check if the acslang.exe still resided and it did. However, this time when NAV immediately detected I was near it, it quarantined it!?

#8 rigel

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Posted 29 September 2009 - 08:37 PM

No problem... i think we are close to clean. :thumbsup:

Let's flush system restore and continue with a NAV system scan.

Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Now please run a scan with Nav and post the log.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 iaxelr8

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Posted 30 September 2009 - 10:54 AM

Ok...New system restore point created, old ones cleaned. Here's NAV's log, also just for info sake, posted below the NAV log is when auto-protect caught and quarantined. Looks like home stretch here now!

Scan results:

Scan Start Time9/30/2009 9:22:45 AM

Scan time: 70 minutes 9 seconds

Items Scanned: 239296
Registry Sections: 12941
Files: 225224
Processes: 34
Batch Files: 7
INI Files: 1
Services: 909
Startup Programs: 8
COM Type: 69
HOSTS: 100
Layered Service Providers: 3
Threats Remediated: 0
Threats Remaining: 0

Manual scan/Auto-Protect log from the other day when it caught it:

Source: Manual Scanner
Risk category: Virus
Click for more information about this risk : Trojan Horse
Action taken: Quarantined
Description: Affected areas:
1 Files:
c:\program files\common files\aol\backup\acs\rollback\acslang.exe - Quarantined

1 Additional areas:
Unknown - Deleted

#10 rigel

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Posted 30 September 2009 - 05:38 PM

Looks better ...Last scan... Please rerun the Dr.Web and post the new scan. Thanks!

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 iaxelr8

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Posted 01 October 2009 - 09:26 AM

Here's the scan from Dr.Web. Question regarding..at the splash screen you get an option to update, when I click on it, get no response...does the program only update if it's a paid version?

ppctl.dll;c:\program files\common files\scanner;Probably DLOADER.Trojan;Invalid path to file ;
setup.exe;C:\Documents and Settings\All Users\Application Data\AOL\UserProfiles\All Users\SUDS\CACHE\4381.3.4;Probably BACKDOOR.Trojan;Moved.;
tssetup.exe\data002;C:\Documents and Settings\All Users\Application Data\AOL Downloads\lpitunes_setupSTUS\comps\tpspd\tssetup.exe;Probably DLOADER.Trojan;;
tssetup.exe;C:\Documents and Settings\All Users\Application Data\AOL Downloads\lpitunes_setupSTUS\comps\tpspd;Archive contains infected objects;Moved.;
setup.exe;C:\Program Files\AOL\Installers\ASP 2.0;Probably BACKDOOR.Trojan;Moved.;
ppctl.dll;C:\Program Files\Common Files\AOL\1117157208\EE\services\antiSpyware\ver2_4_6_1\resources;Probably DLOADER.Trojan;Moved.;
aspupdate_us.exe\data017;C:\Program Files\Common Files\AOL\AOL Spyware Protection\Update\aspupdate_us.exe;Probably BACKDOOR.Trojan;;
aspupdate_us.exe;C:\Program Files\Common Files\AOL\AOL Spyware Protection\Update;Archive contains infected objects;Moved.;
acssetup.exe\data010;C:\Program Files\Common Files\AOL\Backup\ACS\Rollback\acssetup.exe;Probably BACKDOOR.Trojan;;
acssetup.exe;C:\Program Files\Common Files\AOL\Backup\ACS\Rollback;Archive contains infected objects;Moved.;
A0027305.dll;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP599;Probably DLOADER.Trojan;Moved.;
A0027307.exe\data002;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP599\A0027307.exe;Probably DLOADER.Trojan;;
A0027307.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP599;Archive contains infected objects;Moved.;
A0027308.exe\data017;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP599\A0027308.exe;Probably BACKDOOR.Trojan;;
A0027308.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP599;Archive contains infected objects;Moved.;
A0027309.exe\data010;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP599\A0027309.exe;Probably BACKDOOR.Trojan;;
A0027309.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP599;Archive contains infected objects;Moved.;

#12 rigel

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Posted 01 October 2009 - 07:41 PM

We still have infections present.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#13 iaxelr8

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Posted 02 October 2009 - 11:02 PM

Cleaned with ATF and SAS log below:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/02/2009 at 08:35 PM

Application Version : 3.9.1008

Core Rules Database Version : 4140
Trace Rules Database Version: 2072

Scan type : Complete Scan
Total Scan Time : 12:04:09

Memory items scanned : 182
Memory threats detected : 0
Registry items scanned : 5833
Registry threats detected : 0
File items scanned : 88242
File threats detected : 0

#14 rigel

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Posted 03 October 2009 - 07:00 PM

Now run DrWeb again... Hoefully we will see 0's

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#15 iaxelr8

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Posted 04 October 2009 - 05:54 PM

In my haste, forgot it should be run in safe and also forgot to uncheck heuristic...here's the log...

A0027310.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP599;Probably BACKDOOR.Trojan;Moved.;
A0027311.exe;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP599;Probably BACKDOOR.Trojan;Moved.;
A0027312.dll;C:\System Volume Information\_restore{30F71744-7195-4A81-BC43-76AFE6B4AF0F}\RP599;Probably DLOADER.Trojan;Moved.;




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