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Am i infected?


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#1 optout

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Posted 26 September 2009 - 10:28 PM

ok, my problem is that my computer is slowing down, and when im on the internet. Some reason it crashes, literally just closes internet explorer. im wondering if its some kind of malware bs or bla. i've tried using AVG but not catching em


please heeeelp

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#2 rigel

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Posted 27 September 2009 - 01:03 PM

Hi and welcome to BleepingComputer :thumbsup:

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 optout

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Posted 28 September 2009 - 07:43 PM

that was purdy quick thank you hope it works :thumbsup:

#4 optout

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Posted 30 September 2009 - 11:10 AM

ok i've did the quick scan after i installed that program, instead i uninstalled internet explorer and installed modzilla. But now modzilla is slowing down and takes a bit for pages to load up. Internet Explorer was just crashing and it just closes itself and the windows that are open. Some how i've left the pin up of IE on the start button list thingy, and when i go on IE give or take a couple of minutes later it shuts off, or closes with out question. Its bothering me what do i do. i've done the quick scan on that program and the full scan afterwords.

please help!

#5 rigel

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Posted 30 September 2009 - 05:41 PM

Please post the log so we can see what is infecting you. Thanks

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#6 optout

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Posted 01 October 2009 - 09:37 AM

i posted a log from your other program that i came accross awhile ago. Combo fix? the log i've posted and i got in bleep for it...somethign about a hijacking list...and the topic was locked

#7 rigel

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Posted 01 October 2009 - 02:28 PM

i've done the quick scan on that program and the full scan afterwords.


I am asking you to run and post the log for Malwarebytes.

You are correct. Combofix logs are not allowed in this forum. If you wish to get advanced help, where ComboFix logs may be requested, you need to post to the HJT forums. Instructions below:

Please follow this guide from step (6). Post a DDS log to the HJT forum and a Team member will be along to help you as soon as possible. You may wish to post a link back to this topic to see what was discussed thus far.

If you need any help with the guide, please let me know.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#8 optout

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Posted 01 October 2009 - 09:31 PM

ok i'll post a log from the malware thinger...as soon as i can

#9 optout

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Posted 01 October 2009 - 09:38 PM

Malwarebytes' Anti-Malware 1.41
Database version: 2869
Windows 5.1.2600 Service Pack 3

9/28/2009 5:40:26 PM
mbam-log-2009-09-28 (17-40-26).txt

Scan type: Quick Scan
Objects scanned: 90774
Time elapsed: 4 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 14
Registry Values Infected: 4
Registry Data Items Infected: 1
Folders Infected: 14
Files Infected: 454

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{480098c6-f6ad-4c61-9b5c-2bae228a34d1} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{6160f76a-1992-4b17-a32d-0c706d159105} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{877f3eab-4462-44df-8475-6064eafd7fbf} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{5617eca9-488d-4ba2-8562-9710b9ab78d2} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{497dddb6-6eee-4561-9621-b77dc82c1f84} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{4e980492-027b-47f1-a7ab-ab086dacbb9e} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{5ead8321-fcbb-4c3f-888c-ac373d366c3f} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{31f3cf6e-a71a-4daa-852b-39ac230940b4} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\DoubleD (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Internet Saving Optimizer (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Media Access Startup (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\DoubleD (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Internet Saving Optimizer (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Media Access Startup (Adware.DoubleD) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{5617eca9-488d-4ba2-8562-9710b9ab78d2} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\Extensions\{0ba0192d-94a5-45e3-b2b8-3ec5a1a0b5ec} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\Extensions\{2224e955-00e9-4613-a844-ce69fccaae91} (Adware.DoubleD) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\system32\SysRestore.dll (Rogue.Ascentive) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\DoubleD (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Program Files\DoubleD\GamingHarbor Toolbar (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Program Files\DoubleD\JuicyAccess Toolbar (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Program Files\System Search Dispatcher (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Program Files\System Search Dispatcher\1.3.5.960 (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Program Files\System Search Dispatcher\1.3.5.960\Data (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Application Data\Internet Saving Optimizer (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Application Data\Internet Saving Optimizer\3.4.0.4340 (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Application Data\Internet Saving Optimizer\3.6.3.4500 (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Application Data\Internet Saving Optimizer\3.7.1.4630 (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Application Data\Media Access Startup (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Application Data\Media Access Startup\1.3.0.790 (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Application Data\Media Access Startup\1.5.5.900 (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Application Data\Media Access Startup\1.6.0.940 (Adware.DoubleD) -> Quarantined and deleted successfully.

#10 optout

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Posted 01 October 2009 - 09:39 PM

theres tons more... :thumbsup: but what you see now are quarentined what do i do next?

#11 optout

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Posted 01 October 2009 - 09:45 PM

well with the ones in Quarentine thinger, what would i do to delete em? the malware thinger? or is there some kind of file deleter/shredder?

#12 rigel

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Posted 02 October 2009 - 02:10 PM

Quarantined and deleted successfully.

As long as they say that, we are ok. Please update and rescan with malwarebytes. Let's see what it was able to clean.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#13 optout

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Posted 03 October 2009 - 06:15 PM

:thumbsup: well the mozilla is working fine, well i cant say fine cuz its slow as hell. but when someone uses the internet explorer its quicker than mozilla, it still crashes. shuts off completely. it was doing that before i came accross a patch for taking that nagging "windows genuine" bs. i thought if i got that patch installed it would stop. but it still just shuts internet explorer off then the computer completely crashes, resorting to shutting off the computer and restarting.

what do i do now?

#14 rigel

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Posted 03 October 2009 - 07:03 PM

Let's run a safe mode scan

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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