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Internet Connection Problems


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2 replies to this topic

#1 eprager

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Posted 26 September 2009 - 07:25 PM

Hi,
I've been having "fluctuating internet connectivity problems" for 2 months. Frequently, I get the message "IE cannot display webpage" and on Firefox "the site has timed out". I've run: Norton Antivirus, Spybot, Adaware, Windows Defender, Glary Utilities, Malwarebytes and SuperAntispyware. All they detect are cookies. My ISP, Roadrunner, changed the modem, I've changed the connection from my computer to my modem. Roadrunner's tech says my upload and download speeds are fine. Dell, finally, thinks it's a deep rooted virus and I have to re-install Windows.

Garmanma suggested to run Dr. Web Cure It & Smitfraud. I did.

Here's the log from Dr. Web
RegUBP2b-Ed.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;
Charger.exe;C:\Program Files (x86)\Mobile Action\LG VX5200 USB - Handset Manager V9;BackDoor.LMR.30;Deleted.

I downloaded and ran Smitfraud a couple of times. I don't think it completed it, it seems my computer screen went black and the words safe mode appeared in the corners of my screen.


I was told by Garmanma to post this log:

This was the only one I could get to run successfully.

Running from: C:\Users\Ed\Downloads\Win32kDiag.exe

Log file at : C:\Users\Ed\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\Windows'...



Cannot access: C:\Windows\bthservsdp.dat

[1] 2009-09-25 20:17:28 12 C:\Windows\bthservsdp.dat ()

Thanks, in advance, for any help.
Ed


Running from: C:\Users\Ed\Downloads\Win32kDiag.exe

Log file at : C:\Users\Ed\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\Windows'...



Cannot access: C:\Windows\bthservsdp.dat

[1] 2009-09-25 20:17:28 12 C:\Windows\bthservsdp.dat ()

Here's the Logt.xt file
Volume in drive C is OS
Volume Serial Number is 6883-8F4E

Directory of C:\Windows\SoftwareDistribution\Download\d15e0adcf011f7a00bde2023e8b74a00\amd64_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6002.18005_none_9617f6eb8e9aab94

04/11/2009 03:11 AM 235,520 scecli.dll
1 File(s) 235,520 bytes

Directory of C:\Windows\SoftwareDistribution\Download\d15e0adcf011f7a00bde2023e8b74a00\amd64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6002.18005_none_5bc1cbd2ed7924d9

04/11/2009 03:11 AM 717,312 netlogon.dll
1 File(s) 717,312 bytes

Directory of C:\Windows\SoftwareDistribution\Download\d15e0adcf011f7a00bde2023e8b74a00\wow64_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6002.18005_none_a06ca13dc2fb6d8f

04/11/2009 02:28 AM 177,152 scecli.dll
1 File(s) 177,152 bytes

Directory of C:\Windows\SoftwareDistribution\Download\d15e0adcf011f7a00bde2023e8b74a00\wow64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6002.18005_none_6616762521d9e6d4

04/11/2009 02:28 AM 592,896 netlogon.dll
1 File(s) 592,896 bytes

Directory of C:\Windows\System32

01/20/2008 10:48 PM 235,520 scecli.dll

Directory of C:\Windows\System32

01/20/2008 10:50 PM 716,800 netlogon.dll
2 File(s) 952,320 bytes

Directory of C:\Windows\SysWOW64

01/20/2008 10:49 PM 177,152 scecli.dll

Directory of C:\Windows\SysWOW64

01/20/2008 10:47 PM 592,384 netlogon.dll
2 File(s) 769,536 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6001.18000_none_942c7ddf9178e048

01/20/2008 10:48 PM 235,520 scecli.dll
1 File(s) 235,520 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.18000_none_59d652c6f057598d

01/20/2008 10:50 PM 716,800 netlogon.dll
1 File(s) 716,800 bytes

Directory of C:\Windows\winsxs\wow64_microsoft-windows-s..urationengineclient_31bf3856ad364e35_6.0.6001.18000_none_9e812831c5d9a243

01/20/2008 10:49 PM 177,152 scecli.dll
1 File(s) 177,152 bytes

Directory of C:\Windows\winsxs\wow64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.18000_none_642afd1924b81b88

01/20/2008 10:47 PM 592,384 netlogon.dll
1 File(s) 592,384 bytes

Total Files Listed:
12 File(s) 5,166,592 bytes
0 Dir(s) 302,419,562,496 bytes free

Edited by garmanma, 27 September 2009 - 06:27 PM.
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#2 myrti

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Posted 14 October 2009 - 05:41 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
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  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
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In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards _temp_

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#3 myrti

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Posted 30 October 2009 - 09:51 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
_temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

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