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Rootkit Infection - Computer shuts down on start up


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3 replies to this topic

#1 Slapdown

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Posted 26 September 2009 - 05:42 PM

Every time I boot my computer I get this message:

Posted Image
Except it says services.exe instead of lsass.exe. It seems like nothing opens that would be a threat the the virus like firefox, mbam, DDS, and GMER.

Here are the logs for Win32kDiag and the one using command prompt:

--------------------------------------------------------------------------------------

Running from: C:\Documents and Settings\Brent\Desktop\Win32kDiag.exe

Log file at : C:\Documents and Settings\Brent\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP188.tmp\ZAP188.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP267.tmp\ZAP267.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP294.tmp\ZAP294.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP42E.tmp\ZAP42E.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v3.0\Microsoft .NET Framework 3.0\Microsoft .NET Framework 3.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msdownld.tmp\msdownld.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PIF\PIF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\AuthCabs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\41de1a081a084b9d6fc0b5c225e4fbe5\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\9866fb57abdc0ea2f5d4e132d055ba4e\backup\asms\10\msft\windows\windows

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\9866fb57abdc0ea2f5d4e132d055ba4e\backup\asms\52\msft\windows\net\net

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\9866fb57abdc0ea2f5d4e132d055ba4e\backup\asms\60\msft\windows\common\common

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\9866fb57abdc0ea2f5d4e132d055ba4e\backup\asms\70\msft\windows\windows

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\EventCache\EventCache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\eventlog.dll

[1] 2008-04-13 20:11:53 56320 C:\WINDOWS\SoftwareDistribution\Download\9866fb57abdc0ea2f5d4e132d055ba4e\eventlog.dll (Microsoft Corporation)

[1] 2004-08-04 08:00:00 55808 C:\WINDOWS\system32\dllcache\eventlog.dll (Microsoft Corporation)

[1] 2004-08-04 08:00:00 61952 C:\WINDOWS\system32\eventlog.dll ()

[2] 2004-08-04 08:00:00 55808 C:\WINDOWS\system32\logevent(2).dll (Microsoft Corporation)

[2] 2004-08-04 08:00:00 55808 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)

[2] 2004-08-04 08:00:00 55808 C:\System Volume Information\_restore{43C9D6A3-5D2F-45E7-8B27-9FDAE5DBAC6D}\RP73\A0028930.dll (Microsoft Corporation)



Found mount point : C:\WINDOWS\Temp\AskBarDis\upgrade\upgrade

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2

Mount point destination : \Device\__max++>\^



Finished!

--------------------------------------------------------------------------------------
Volume in drive C has no label.
Volume Serial Number is C051-0911

Directory of C:\WINDOWS\$hf_mig$\KB968389\SP2QFE

02/06/2009 02:46 PM 408,064 netlogon.dll
1 File(s) 408,064 bytes

Directory of C:\WINDOWS\SoftwareDistribution\Download\9866fb57abdc0ea2f5d4e132d055ba4e

04/13/2008 08:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\SoftwareDistribution\Download\9866fb57abdc0ea2f5d4e132d055ba4e

04/13/2008 08:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\SoftwareDistribution\Download\9866fb57abdc0ea2f5d4e132d055ba4e

04/13/2008 08:11 PM 56,320 eventlog.dll
3 File(s) 644,608 bytes

Directory of C:\WINDOWS\system32

08/04/2004 08:00 AM 180,224 scecli.dll

Directory of C:\WINDOWS\system32

08/04/2004 08:00 AM 407,040 netlogon.dll

Directory of C:\WINDOWS\system32

08/04/2004 08:00 AM 61,952 eventlog.dll
3 File(s) 649,216 bytes

Directory of C:\WINDOWS\system32\dllcache

08/04/2004 08:00 AM 180,224 scecli.dll

Directory of C:\WINDOWS\system32\dllcache

08/04/2004 08:00 AM 407,040 netlogon.dll

Directory of C:\WINDOWS\system32\dllcache

08/04/2004 08:00 AM 55,808 eventlog.dll
3 File(s) 643,072 bytes

Total Files Listed:
10 File(s) 2,344,960 bytes
0 Dir(s) 475,357,184 bytes free

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#2 Slapdown

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Posted 26 September 2009 - 09:26 PM

Also, should I try to run RootRepeal again?

Hello Slapdown,

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Regards,

The weatherman
(Moderator)

Edited by The weatherman, 27 September 2009 - 04:19 AM.


#3 Blade

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Posted 13 October 2009 - 11:46 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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#4 teacup61

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Posted 24 October 2009 - 02:57 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?




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