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Malware Removal Help - SafetyCenter (ugh..)

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2 replies to this topic

#1 KyleVA


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Posted 26 September 2009 - 12:11 PM

A couple of quick details..

- When regularly starting the computer, it freezes at a black screen. So I am required to start the computer in Safe Mode.
- For whatever reason, I'm unable to get a D.D.S. log. It scans, and scans, and scans - and never does anything. I have no script blocking tools running. I'm unsure if anyone here can offer any alternate programs?
- HiJack closes when it gets to a certain point in it's scan. So does SuperAntiSpyware, Malwarebytes' Anti-Malware won't run. I've tried renaming the .exe files and they still don't work.
- I've gone into my registry and deleted keys associated with 'SafetyCenter' - SafetyCenter popups are alerting my that my 'Computer is infected'.
- The internet connection doesn't work on the malware-infected computer.

Here's my RootRepeal scan results..


ROOTREPEAL © AD, 2007-2009
Scan Start Time: 2009/09/26 13:00
Program Version: Version
Windows Version: Windows XP SP2

Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xF7292000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7C8D000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xF78E1000 Size: 49152 File Visible: No Signed: -
Status: -

Name: win32k.sys:1
Image Path: C:\WINDOWS\win32k.sys:1
Address: 0xF7A89000 Size: 20480 File Visible: No Signed: -
Status: -

Name: win32k.sys:2
Image Path: C:\WINDOWS\win32k.sys:2
Address: 0xF7202000 Size: 61440 File Visible: No Signed: -
Status: -

Stealth Objects
Object: Hidden Module [Name: UACoofrxdqjal.dll]
Process: svchost.exe (PID: 440) Address: 0x00860000 Size: 217088

Object: Hidden Module [Name: UACsnwkrqumwe.dll]
Process: svchost.exe (PID: 440) Address: 0x006e0000 Size: 73728

Object: Hidden Module [Name: UACrillxewqol.dll]
Process: svchost.exe (PID: 440) Address: 0x00970000 Size: 77824

Object: Hidden Module [Name: rotscxrfhaikvx.dll]
Process: svchost.exe (PID: 440) Address: 0x10000000 Size: 53248

Object: Hidden Module [Name: UACrillxewqol.dll]
Process: Explorer.EXE (PID: 1076) Address: 0x00a30000 Size: 77824

Object: Hidden Module [Name: rotscxjewhcbnd.dll]
Process: Explorer.EXE (PID: 1076) Address: 0x10000000 Size: 32768

Object: Hidden Module [Name: UACoofrxdqjal.dll]
Process: Iexplore.exe (PID: 1284) Address: 0x00aa0000 Size: 217088

Object: Hidden Module [Name: rotscxjewhcbnd.dll]
Process: Iexplore.exe (PID: 1284) Address: 0x10000000 Size: 32768

Hidden Services
Service Name: rotscxukpajqsw
Image Path: C:\WINDOWS\system32\drivers\rotscxffjobumh.sys

Service Name: UACd.sys
Image Path: C:\WINDOWS\system32\drivers\UACqnfonkxwln.sys



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#2 Blade


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Posted 13 October 2009 - 05:46 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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#3 teacup61


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Posted 24 October 2009 - 02:59 PM

Due to the lack of feedback this Topic is closed.

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Error reading poptart in Drive A: Delete kids y/n?

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