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windows shut down for reasons unknown

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1 reply to this topic

#1 galala


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  • Local time:07:00 AM

Posted 26 September 2009 - 01:12 AM

my computer often stops and the screen turns blue and there are some words on it:
"a problem has been detected and windows has been shut down to prevent damage to your computer.
if this is the first time,please restart your computer;if not,do as follow:
techeck to be sure you have adequate disk space,if a driver is identified in the stop message,disable the driver or check with the manufacturer for driver updates.try changing video adapters.
check with your hardware vendor for any BIOS updates.Disable BIOS memory options such as caching or shadowing.if you need to use safe mode to remove or disable components,restant your computer,pressF8 to select Advanced startup Options,and then select safe mode.
technical information:
***tepip sys-Address:AA39973E base at AA393000
Datestamp 485b99ad
Beginning dump of physical memory
phsical memory dump complete.
contact your system administritor or technical support group for futher assistance."

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#2 garmanma


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  • Local time:08:00 AM

Posted 26 September 2009 - 09:55 AM

Please download SINO by Artellos from here
  • Save SINO to a place you can remember and run SINO.exe.
  • Then please check the following checkboxes:
    [CODEX]System Info
    Boot Check
    Startup Items
    Hosts file
    Routing Table[/CODEX]
  • Once checked, hit the Run Scan! button and wait for the program to finish the scan.
  • A notepad file will pop up, Please copy and paste the content of the notepad into your next reply.
Note: If you try to interact with the program once it's started scanning it might appear to hang. The scan however will continue.
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why won't my laptop work?

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