I am hoping this is a very simple solution, it should be; but its Microsoft, so who knows...
Our daughter was going away to college.
So we purchased a three license Microsoft Office (Word, Excel, Powerpoint, & OneNote) from NEWEGG.
One on my computer, one on my wife's. and the third on my daughter's new Dell.
Her new Dell died, and Dell finally sent a replacement.
Our daughter removed MS-Office from her old computer, and tried to install it on her new replacement computer.
It would not install. I am guessing because it tried to validate license, and saw that 3 were already previously validated.
Though, I would have thought that by uninstalling it from her old computer, while it was still up and running,
it would have released the third license use. It did not.
Unless she has to wait a period of time, like a few hours or more? She tried to re-install within a few minutes of uninstalling from the old one.
Otherwise, how does she let Microsoft know, that she is not trying to install a 4th license?
Edited by JayDPiii, 25 September 2009 - 08:46 PM.