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anitvirus pro 2010 cannot open malware bytes or root repeal


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2 replies to this topic

#1 dfwbuck

dfwbuck

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Posted 25 September 2009 - 08:25 PM

Hi

Caught the Antivirus Pro 2010 malware, cannot get malwarebyes to work...says cannot access the path, etc. same with root repeal...


DDS (Ver_09-09-24.01) - NTFSx86
Run by Administrator at 21:12:47.00 on Fri 09/25/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.53 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\system32\ccs.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\b.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\WINDOWS\msa.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Cisco Aironet\ADU.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\IFXSPMGT.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Administrator\Application Data\svcst.exe
C:\Program Files\Apoint\HidFind.exe
C:\Documents and Settings\Administrator\Application Data\seres.exe
C:\Program Files\Apoint\Apntex.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\WINDOWS\system32\ctfmon.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://aimzones.aol.com/homepage
uSearch Page =
uWindow Title = Windows Internet Explorer provided by Yahoo!
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uInternet Settings,ProxyServer = 10.1.115.105:80
uSearchAssistant =
mSearchAssistant =
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra64.exe,
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [PopRock] c:\docume~1\admini~1\locals~1\temp\b.exe
uRun: [mserv] c:\documents and settings\administrator\application data\svcst.exe
uRun: [svchost] c:\documents and settings\administrator\application data\svcst.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [ADU] "c:\program files\cisco aironet\ADU.exe" -nogui
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [net] "c:\windows\system32\net.net"
mRun: [Antivirus Pro 2010] "c:\program files\antiviruspro_2010\AntivirusPro_2010.exe" /hide
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs"
dRunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
mPolicies-explorer: NoSimpleStartMenu = 1 (0x1)
mPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
IE: &AIM Toolbar Search - c:\documents and settings\all users\application data\aim toolbar\ietoolbar\resources\en-us\local\search.html
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
DPF: ECGViewer_Cab - hxxp://hmisap000217/PyramisUI/downloads/ecgviewer.cab
DPF: SapphireSetupChecker.cab - hxxp://pacsprod/Sapphire/download/SapphireSetupChecker.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {36F4234C-854C-48DD-90F1-708FA0F19562} - hxxp://hmisap000217/PyramisUI/downloads/PyramHelp.CAB
DPF: {4971A1E0-2254-11D7-BD2E-08004608C318} - hxxp://hmisap000217/PyramisUI/downloads/pdfocx.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://medportal/portal/download/j2re-1_4_2-win.exe
DPF: {CAFEEFAC-0014-0002-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {DB73726C-2C0B-48CD-889E-1F4A12255B47} - hxxp://pacsprod/EMR/DXViewWebInterface.ocx
DPF: {EFD1E13D-1CB3-4545-B754-CA410FE7734F} - hxxp://www.cvsphoto.com/upload/activex/v3_0_0_2/PhotoCenter_ActiveX_Control.cab
Notify: IfxWlxEN - IfxWlxEN.dll
Notify: igfxcui - igfxdev.dll
Notify: PSDNtfy - c:\program files\broadcom\security platform software\PSDNtfy.dll
AppInit_DLLs: AMINIT.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 CmgShieldCEF;CmgShieldCEF;c:\windows\system32\drivers\CMGShCEF.sys [2007-11-28 194616]
R0 CMGShieldReg;CMGShieldReg;c:\windows\system32\drivers\CmgShREG.sys [2007-11-28 89656]
R1 PersonalSecureDrive;PersonalSecureDrive;c:\windows\system32\drivers\psd.sys [2005-3-11 29283]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-11-9 79432]
R2 MSSQL$SCHEDUFLOW2008;SQL Server (SCHEDUFLOW2008);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-6-21 24652]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2006-4-5 87936]
R3 WSIMD;wsimd Service;c:\windows\system32\drivers\wsimd.sys [2009-4-22 58080]
S1 mferkdk;VSCore mferkdk;\??\c:\program files\mcafee\virusscan enterprise\mferkdk.sys --> c:\program files\mcafee\virusscan enterprise\mferkdk.sys [?]
S3 CmgShieldNP;CmgShieldNP;c:\windows\system32\cmgshieldnp.dll --> c:\windows\system32\CmgShieldNP.dll [?]
S3 CSCO21;Cisco Aironet 802.11a/b/g Wireless Adapter Service;c:\windows\system32\drivers\csco21.sys [2007-9-26 1347296]
S3 getPlusHelper;getPlus® Installer;c:\windows\system32\svchost.exe -k getPlusHelper [2004-8-4 14336]
S3 PCX500;Cisco Wireless LAN Adapters Driver;c:\windows\system32\drivers\pcx500.sys [2006-4-5 117248]
S3 PCX500MP;Cisco 350 Series Lower Device Filter;c:\windows\system32\drivers\pcx500mp.sys [2006-4-5 4990]
S4 CMGShield;CMG Shield;CMGShieldSvc.exe --> CMGShieldSvc.exe [?]
S4 EMS;EMS;c:\windows\system32\EmsService.exe [2007-11-28 644400]
S4 guardian;CMG Gatekeeper;"c:\program files\credant\gatekeeper\gatekeepernc.exe" --> c:\program files\credant\gatekeeper\GatekeeperNC.exe [?]
S4 McAfeeFramework;McAfee Framework Service;"c:\program files\mcafee\common framework\frameworkservice.exe" /servicestart --> c:\program files\mcafee\common framework\FrameworkService.exe [?]

=============== Created Last 30 ================

2009-09-25 20:51 19,412 a------- c:\windows\system32\bodak.dll
2009-09-25 20:51 18,683 a------- c:\windows\tagirudak.pif
2009-09-25 20:51 17,212 a------- c:\windows\system32\eciwowyfud.sys
2009-09-25 20:51 16,093 a------- c:\windows\izewezib.lib
2009-09-25 20:51 14,277 a------- c:\windows\system32\yhapov.dl
2009-09-25 20:51 11,392 a------- c:\windows\uciraji.vbs
2009-09-25 20:51 18,343 a------- c:\docume~1\alluse~1\applic~1\iwiquxohis.com
2009-09-25 20:51 17,329 a------- c:\windows\system32\lypyfy.inf
2009-09-25 20:51 16,596 a------- c:\program files\common files\enagire.com
2009-09-25 20:51 16,537 a------- c:\windows\system32\jezin._dl
2009-09-25 20:51 14,586 a------- c:\docume~1\alluse~1\applic~1\felyryr.pif
2009-09-25 20:50 19,969 a------- c:\windows\juwana._dl
2009-09-25 20:50 18,785 a------- c:\windows\bykypug.reg
2009-09-25 20:50 18,766 a------- c:\windows\system32\ohegubu.pif
2009-09-25 20:50 18,265 a------- c:\program files\common files\zatipoqope.scr
2009-09-25 20:50 17,636 a------- c:\docume~1\alluse~1\applic~1\kivekusih.scr
2009-09-25 20:50 17,499 a------- c:\windows\ixakudowo.dll
2009-09-25 20:50 17,168 a------- c:\docume~1\alluse~1\applic~1\adoxu.reg
2009-09-25 20:50 16,608 a------- c:\windows\system32\mohilof.ban
2009-09-25 20:50 16,230 a------- c:\windows\zibu.dll
2009-09-25 20:50 15,388 a------- c:\windows\system32\yxupufab.vbs
2009-09-25 20:50 14,572 a------- c:\windows\system32\kipylupij.com
2009-09-25 20:50 14,035 a------- c:\windows\ycer.com
2009-09-25 20:50 13,457 a------- c:\docume~1\alluse~1\applic~1\gawacolyty.pif
2009-09-25 20:50 11,806 a------- c:\windows\bajylenyh.com
2009-09-25 19:54 <DIR> --d----- c:\docume~1\admini~1\applic~1\Malwarebytes
2009-09-25 19:54 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-25 19:54 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-09-25 19:54 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-09-25 19:54 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-09-25 19:42 19,770 a------- c:\windows\system32\odewar._dl
2009-09-25 19:42 19,065 a------- c:\docume~1\alluse~1\applic~1\yfabyfizov.bin
2009-09-25 19:42 16,933 a------- c:\windows\ycyq.ban
2009-09-25 19:42 15,326 a------- c:\windows\icep.inf
2009-09-25 19:42 15,154 a------- c:\windows\supoc.bin
2009-09-25 19:42 14,342 a------- c:\windows\system32\tuxazucacy.ban
2009-09-25 19:42 12,616 a------- c:\docume~1\admini~1\applic~1\ybov.vbs
2009-09-25 19:42 11,631 a------- c:\windows\xibab.dl
2009-09-25 19:42 10,644 a------- c:\docume~1\alluse~1\applic~1\qesu.bat
2009-09-25 19:42 10,638 a------- c:\docume~1\alluse~1\applic~1\igawixeril.vbs
2009-09-25 19:42 166,912 a------- c:\windows\system32\_scui.cpl
2009-09-25 19:42 230,000 a------- c:\docume~1\admini~1\applic~1\lizkavd.exe
2009-09-25 19:42 <DIR> --d----- c:\program files\AntivirusPro_2010
2009-09-25 19:40 46 a------- C:\p2hhr.bat
2009-09-25 19:40 17,920 a------- C:\cqfuy.exe
2009-09-25 19:40 108 a------- c:\windows\system32\temp32.bat
2009-09-25 19:40 52,224 a------- C:\yhjj.exe
2009-09-25 19:40 6,656 a------- C:\hxlqib.exe
2009-09-25 19:40 48,640 a------- C:\mlhlsvq.exe
2009-09-25 19:40 156,160 a------- C:\eopmjm.exe
2009-09-25 19:40 15,000 a------- c:\windows\system32\nzfiu3h78di.dll
2009-09-25 19:40 4,096 a------- C:\ddqud.exe
2009-09-25 19:40 103,936 a------- C:\pkusq.exe
2009-09-25 19:40 22,016 a------- C:\aoqwlrag.exe
2009-09-25 19:40 295,424 a------- c:\docume~1\admini~1\applic~1\svcst.exe
2009-09-25 19:40 295,424 a------- c:\docume~1\admini~1\applic~1\seres.exe
2009-09-25 19:39 339,968 a------- c:\windows\system32\~.exe
2009-09-25 19:25 148,480 a------- c:\windows\msa.exe
2009-09-25 19:24 0 a------- c:\windows\win32k.sys
2009-09-25 19:24 36,864 a------- c:\windows\system32\net.net
2009-09-25 19:14 991,458 a------- c:\windows\system32\xa.tmp
2009-09-23 07:40 <DIR> --d----- c:\docume~1\admini~1\applic~1\CorelHomeOffice
2009-09-23 07:39 2,516 a--sh--- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys
2009-09-23 07:39 88 ---shr-- c:\docume~1\alluse~1\applic~1\8079B5589F.sys
2009-09-23 07:11 <DIR> --d----- c:\program files\common files\Protexis
2009-09-23 07:11 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Corel
2009-09-23 07:10 3,720,480 a------- c:\windows\system32\cdintf300.dll
2009-09-23 07:09 <DIR> --d----- c:\program files\Corel Home Office
2009-09-20 14:29 <DIR> --d----- c:\program files\PokerStars
2009-09-09 17:06 153,088 -c------ c:\windows\system32\dllcache\triedit.dll

==================== Find3M ====================

2009-09-25 20:51 17,868 a------- c:\program files\common files\yvum.db
2009-09-25 19:42 17,653 a------- c:\program files\common files\usuvuhok.dl
2009-09-25 19:42 12,605 a------- c:\program files\common files\wiwoted.lib
2009-09-25 19:42 11,023 a------- c:\program files\common files\yqot.ban
2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 15:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\wininet.dll
2007-11-19 14:37 1,995 a------- c:\program files\Altir
2007-09-11 06:05 1,013 a------- c:\program files\Altira

============= FINISH: 21:15:00.60 ===============

Attached Files



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#2 Net_Surfer

Net_Surfer

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Posted 13 October 2009 - 03:59 AM

Hello and :( to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

*If you have since resolved the original problem you were having, we would appreciate you letting us know.

*If not please perform the following steps below so we can have a look at the current condition of your machine.

*If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

**If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

----------------------------*-------------------------------

We need to see some information about what is happening in your machine.

Please perform the following scan:


Posted Image
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:(

#3 teacup61

teacup61

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Posted 20 October 2009 - 07:53 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?




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