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a.exe Trojan Removal, No Interenet, Problems w/HJT.


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3 replies to this topic

#1 Toddington

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Posted 25 September 2009 - 01:26 PM

Hello Team. I will start at the beginning. I went to use the internet on my laptop this morning, and nothing works, Firefox gives the message "Firefox has stopped working". Cannot run anything, even after multiple restarts. I run AVG and come across a "a.exe" trojan. I take the necessary steps to heal it, but my lack of connection still persists.


I am on the desktop computer now, and I came across this website looking for help. I've looked at the 9 point guide for this type of thing, and now have more problems.

I've transferred dds.scr ,via flash drive, to the laptop, but it doesn't run. Sometimes I get a paragraph of writing, but most times it just flashes up and closes straight away, never giving to 2 logs like it is supposed to.

I have also used RootRepeal. I did manage to get a log, but not a full one. Whenever I try to scan the file section, RootRepeal closes with out any results.

So, I think that's all. Here is my RootRepeal log.

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#2 pwgib

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Posted 12 October 2009 - 04:47 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
PW

#3 Toddington

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Posted 12 October 2009 - 04:52 PM

Thanks for reply, but I solved the problem myself. This is a fantastic idea though, helping people like this.

All the best.

#4 teacup61

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Posted 13 October 2009 - 07:17 PM

Thanks for letting us know. :(

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
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Error reading poptart in Drive A: Delete kids y/n?




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