Posted 25 September 2009 - 09:43 AM
We have a laptop that seems to have an infection.
-checked every service running
-gone though msconfig
-tried runing online scanners. I can browse to them but none will start running
-tried combofix but get "combofix has detected the presence of rootkit activity"
-keep getting "windows cannot access the specified device path or file. you may not have appropriate permissions iexplorer"
-tried malwarebytes but it closes after 4 seconds, then removes all user rights to the exe
-installed antivirus (mcafee) wont do anything, although it does look like its running in the background but it isnt
-adaware will install but wont run
-tried removing hard drive and plugging into a usb caddy but scans dont find anything
-cleared temp folders, reset IE8 to defaults
anything that seems to try to find the service or program or what ever it is just crashes.
safe mode is exactly the same
tried downloading firefox, which installed but wont run.
I have a lot of experience in removing things like this but I have now hit a brick wall.