Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Winsock provider catalog? Internet not working.

  • Please log in to reply
2 replies to this topic

#1 Antheaa


  • Members
  • 30 posts
  • Local time:05:37 AM

Posted 25 September 2009 - 05:42 AM

Well, About a week or two ago I bought a brand new computer.

It is fantastic, everything worked perfectly until today. My internet is beginning to mess up.
My internet used to be super fast, and load in a flash.
But now it's taking a little longer to load, and most of the time new tabs wont load. Only existing tabs will work..
Soon after the tabs stop working, my internet just stops working.

When I diagnose connection problems an error comes up that says something along the lines of;
"Windows has detected a problem with the Winsock provider catalog on this
computer. This catalog allows programs to communicate with this computer
across the network. Would you like Windows to reset the catalog to the
default configuration? This computer might need to be restarted to restore
network connectivity"

After i accept to restart the computer, the internet works again.
But a few hours later, or even 30 minutes later.. the same thing happens.
The internet just doesn't work.

If you need to know more about the type of internet, please tell me how to find out what you want.
All i know is that i have a modem attatched to my computer which 'sends' wireless internet to the otehr computers in my house.
I'm good with most computer things, just not things relalted to modems and what not.

Oh, and I have internet explorer 8 :thumbsup:

Edited by Antheaa, 25 September 2009 - 05:43 AM.

BC AdBot (Login to Remove)


#2 garmanma


    Computer Masochist

  • Members
  • 27,809 posts
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:04:07 PM

Posted 25 September 2009 - 09:39 AM

Log on as an administrator, go Start > Run and type: "cmd". In the window that appears type: "netsh winsock reset". When the program is finished, you will receive the message: "Successfully reset the Winsock Catalog. You must restart the machine in order to complete the reset." Close the command box and reboot your computer.

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box.

Go Start > Control Panel > Network Connections. Right click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties. Double-click on the Internet Protocol (TCP/IP) item. Select the radio button that says "Obtain DNS servers automatically". Reboot.

Warning: Some Internet Service Providers need specific DNS settings. You need to make sure that you know if such DNS settings are required before you make this change.
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#3 Antheaa

  • Topic Starter

  • Members
  • 30 posts
  • Local time:05:37 AM

Posted 28 September 2009 - 12:56 AM

I did everything you said, and my internet worked fine after that.. for about half an hour.
Then it began messing up again.
New windows or new tabs don't load, at all. They just sit on 'connecting' or the 'diagnose conenction problems' button comes up.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users