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Certain I have malware, not sure what to do


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2 replies to this topic

#1 rogue_kevin

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Posted 24 September 2009 - 08:37 PM

running windows XP home, and google links redirect to random shopping sites. recently removed the "windows pcdefender" malware. still have problems. here is the hijackthis log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:27:39 PM, on 9/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\USB Disk Win98 Driver\Res.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adb.../search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 74.125.45.100 paysoftbillsolution.com
O1 - Hosts: 206.53.61.77 google.ae
O1 - Hosts: 206.53.61.77 google.as
O1 - Hosts: 206.53.61.77 google.at
O1 - Hosts: 206.53.61.77 google.az
O1 - Hosts: 206.53.61.77 google.ba
O1 - Hosts: 206.53.61.77 google.be
O1 - Hosts: 206.53.61.77 google.bg
O1 - Hosts: 206.53.61.77 google.bs
O1 - Hosts: 206.53.61.77 google.ca
O1 - Hosts: 206.53.61.77 google.cd
O1 - Hosts: 206.53.61.77 google.com.gh
O1 - Hosts: 206.53.61.77 google.com.hk
O1 - Hosts: 206.53.61.77 google.com.jm
O1 - Hosts: 206.53.61.77 google.com.mx
O1 - Hosts: 206.53.61.77 google.com.my
O1 - Hosts: 206.53.61.77 google.com.na
O1 - Hosts: 206.53.61.77 google.com.nf
O1 - Hosts: 206.53.61.77 google.com.ng
O1 - Hosts: 206.53.61.77 google.ch
O1 - Hosts: 206.53.61.77 google.com.np
O1 - Hosts: 206.53.61.77 google.com.pr
O1 - Hosts: 206.53.61.77 google.com.qa
O1 - Hosts: 206.53.61.77 google.com.sg
O1 - Hosts: 206.53.61.77 google.com.tj
O1 - Hosts: 206.53.61.77 google.com.tw
O1 - Hosts: 206.53.61.77 google.dj
O1 - Hosts: 206.53.61.77 google.de
O1 - Hosts: 206.53.61.77 google.dk
O1 - Hosts: 206.53.61.77 google.dm
O1 - Hosts: 206.53.61.77 google.ee
O1 - Hosts: 206.53.61.77 google.fi
O1 - Hosts: 206.53.61.77 google.fm
O1 - Hosts: 206.53.61.77 google.fr
O1 - Hosts: 206.53.61.77 google.ge
O1 - Hosts: 206.53.61.77 google.gg
O1 - Hosts: 206.53.61.77 google.gm
O1 - Hosts: 206.53.61.77 google.gr
O1 - Hosts: 206.53.61.77 google.ht
O1 - Hosts: 206.53.61.77 google.ie
O1 - Hosts: 206.53.61.77 google.im
O1 - Hosts: 206.53.61.77 google.in
O1 - Hosts: 206.53.61.77 google.it
O1 - Hosts: 206.53.61.77 google.ki
O1 - Hosts: 206.53.61.77 google.la
O1 - Hosts: 206.53.61.77 google.li
O1 - Hosts: 206.53.61.77 google.lv
O1 - Hosts: 206.53.61.77 google.ma
O1 - Hosts: 206.53.61.77 google.ms
O1 - Hosts: 206.53.61.77 google.mu
O1 - Hosts: 206.53.61.77 google.mw
O1 - Hosts: 206.53.61.77 google.nl
O1 - Hosts: 206.53.61.77 google.no
O1 - Hosts: 206.53.61.77 google.nr
O1 - Hosts: 206.53.61.77 google.nu
O1 - Hosts: 206.53.61.77 google.pl
O1 - Hosts: 206.53.61.77 google.pn
O1 - Hosts: 206.53.61.77 google.pt
O1 - Hosts: 206.53.61.77 google.ro
O1 - Hosts: 206.53.61.77 google.ru
O1 - Hosts: 206.53.61.77 google.rw
O1 - Hosts: 206.53.61.77 google.sc
O1 - Hosts: 206.53.61.77 google.se
O1 - Hosts: 206.53.61.77 google.sh
O1 - Hosts: 206.53.61.77 google.si
O1 - Hosts: 206.53.61.77 google.sm
O1 - Hosts: 206.53.61.77 google.sn
O1 - Hosts: 206.53.61.77 google.st
O1 - Hosts: 206.53.61.77 google.tl
O1 - Hosts: 206.53.61.77 google.tm
O1 - Hosts: 206.53.61.77 google.tt
O1 - Hosts: 206.53.61.77 google.us
O1 - Hosts: 206.53.61.77 google.vu
O1 - Hosts: 206.53.61.77 google.ws
O1 - Hosts: 206.53.61.77 google.co.ck
O1 - Hosts: 206.53.61.77 google.co.id
O1 - Hosts: 206.53.61.77 google.co.il
O1 - Hosts: 206.53.61.77 google.co.in
O1 - Hosts: 206.53.61.77 google.co.jp
O1 - Hosts: 206.53.61.77 google.co.kr
O1 - Hosts: 206.53.61.77 google.co.ls
O1 - Hosts: 206.53.61.77 google.co.ma
O1 - Hosts: 206.53.61.77 google.co.nz
O1 - Hosts: 206.53.61.77 google.co.tz
O1 - Hosts: 206.53.61.77 google.co.ug
O1 - Hosts: 206.53.61.77 google.co.uk
O1 - Hosts: 206.53.61.77 google.co.za
O1 - Hosts: 206.53.61.77 google.co.zm
O1 - Hosts: 206.53.61.77 google.com
O1 - Hosts: 206.53.61.77 google.com.af
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [USB Storage Toolbox] C:\Program Files\USB Disk Win98 Driver\Res.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{603BFF8D-A66F-4769-B7B3-48A1AE657705}: NameServer = 4.2.2.1,4.2.2.2
O17 - HKLM\System\CS2\Services\Tcpip\..\{603BFF8D-A66F-4769-B7B3-48A1AE657705}: NameServer = 4.2.2.1,4.2.2.2
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9981 bytes

any suggestions? I tried deleting the host file, and it keeps coming back. if I manually edit the hosts file, the changes won't last 3 seconds - when I check the hosts file again, all the changes are reversed.

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#2 myrti

myrti

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Posted 11 October 2009 - 05:56 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Pleaseinclude a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
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  • Two reports will open, copy and paste them in a reply here:
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In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards _temp_

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 myrti

myrti

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Posted 18 October 2009 - 12:46 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
_temp_

is that a bird?  a plane? nooo it's the flying blueberry!

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