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Problem with Dell Vostro 1510 Laptop

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#1 jpm1363


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Posted 24 September 2009 - 06:57 PM

Hello all,

I am hoping someone can help. I have a Dell laptop that will not boot up. This is the message that I get.

A problem has been detected and windows has been shut down to prevent damage to your computer. UNMOUNTABLE_BOOT_VOLUME

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software mfg. for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press f8 to select advanced startup options, and then select safe mode.

Technical information:

STOP: oxooooooED (ox89B19658,0x00000000,0x0000000)

I am not able to start in safe mode. It keeps coming back to the message above.

I am running Windows XP

Anybody have any ideas?

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#2 hamluis



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Posted 25 September 2009 - 05:42 AM

Hi :thumbsup:.

Take a look at Unmountable Boot Volume - http://support.microsoft.com/kb/555302.

The normal fix for this is to run the chkdsk /r command (or equivalent).

To run the equivalent:

Go to Explorer view, right-click the partition/drive in question...select Properties.

Click on Tools tab...push Check Now button (Error checking).

Select both options (automatically fix and scan for) and click Start/Enter.

A screen will open and inform you that chkdsk cannot be run now, etc...type Y and hit Enter.

Reboot the system, command will execute. The system will boot into XP when command has completed.


Edited by hamluis, 25 September 2009 - 05:45 AM.

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