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desktop on Vista freezing like it's in standby mode


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#1 Bking4262

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Posted 24 September 2009 - 12:42 PM

My pc is freezing like it is in standby. I am getting vertical lines in a color pattern. I have tried to use the escape button and the ctrl/alt/del but nothing works. There is no way to get out of it. Each time I have to manually restart the computer and that starts the repair function. This happens quite often but not each time the computer is left on. I can see no certain pattern to when it does it. Any and all help will be highly appreciated

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#2 RTCTech1

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Posted 24 September 2009 - 12:55 PM

Sounds like it might be hardware with the locking up and lines issues.

Try to see if it will work in safe mode (Hit F8 Repeatedly on start-up, choose "Safe Mode")

If you get the same issues in safe mode, its looking more toward hardware.

Try running some diagnostic tools like [post="http://www.memtest86.com/"]Memtest[/post] to check the memory.

Also, if your seeing lines, it might be a video card issue, but a video card will not LOCK up your computer necessarily.

Try these steps and report back!

#3 Bking4262

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Posted 25 September 2009 - 01:56 PM

that seems to have done the trick. I used the update driver page from Dell and the issue seems to have gone away. Thank you for all of your help.

#4 RTCTech1

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Posted 25 September 2009 - 02:27 PM

No Problems :huh:




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