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AntiSpy Protector 2009 + Rootkit = Help how do i get rid of this, disbaled anti virus , can not login


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#1 jcf1ynn

jcf1ynn

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Posted 23 September 2009 - 11:29 PM

have the very Rootkit warned against on home page . I have no access to normal login i have to enter in safe mode with networking. I can not run Norton 360 and am currently getting the following results from trend micro house call :


CRYP_FAKEAV-17

ADWARE_FASTERXP


MS09-006 and 007, 011 - 15, 025, 026 , 028 , 029 and 041 ( I plugged these into microsoft after research and dl the patches). Found the combofix advisement but read your warnigns and have turned here first for solutions since this exact issues is posted on your home page.

Spybot Search & Destroy has found the following :

Fraud.AnitviursPro Executable
Fraud.XPAntivirus DDDesot.dll

Attempted Killbox on both dll and exe and was told the files do not exist . I tried searching the dll in systems 32 and it is not there even after revealing the hidden files. Obviously both are not coming up under programs (though that would be obvious.)


Any tips ?

and now i am losing acces to desk top and task bar ... have to acces and run programs through task Manager

Please any help would be greatly appreciated

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#2 Buckeye_Sam

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Posted 24 September 2009 - 03:56 PM

Hello! :(
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.



Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#3 Buckeye_Sam

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Posted 14 October 2009 - 08:02 AM

As there has been no response, this thread will now be closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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