possible msa.exe infection and rootkit removal

Hello:

This is what I was told to send minus the hijackthis report. Also, I was unable to run 'rootrepeal'. Caused my laptop to hang and had to hardboot. Before I ran the steps below, I was able to finally reinstall malwarebytes and run it successfully. And, it detected approximately 40 viruses and I was able to remove them. I ran it again back to back and it found and removed 3 more. I then ran it again for the final time, back to back to back and nothing was detected.

I was able to run rootrepeal in safe mode. The results of the log are as an attachment. There are 2 files attached.



Running from: C:\Users\antie\Desktop\Win32kDiag.exe

Log file at : C:\Users\antie\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\Windows'...



Found mount point : C:\Windows\AppPatch\Custom\Custom

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP2D66.tmp\ZAP2D66.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP2DF2.tmp\ZAP2DF2.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP5C42.tmp\ZAP5C42.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP81A.tmp\ZAP81A.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPE752.tmp\ZAPE752.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPE83C.tmp\ZAPE83C.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPEEF0.tmp\ZAPEEF0.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ehome\CreateDisc\style\style

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Globalization\Globalization

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Help\Corporate\Corporate

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\00002109511090400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\7A6460EF0D914B142ABBC2536D4472D0\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\LiveKernelReports\LiveKernelReports

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Microsoft.NET\authman\authman

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ModemLogs\ModemLogs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\nap\configuration\configuration

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\panther\setup.exe\setup.exe

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\PCHEALTH\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\PCHEALTH\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\PLA\Templates\Templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SchCache\SchCache

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\security\templates\templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\GameExplorer\GameExplorer

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Local\PnrpSqm\PnrpSqm

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\TfsStore\Tfs_DAV\Tfs_DAV

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Media Center Programs\Media Center Programs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Quick Launch

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\UPnP Device Host\Description Documents\Description Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Network Shortcuts\Network Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\Printer Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Templates\Templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Documents\Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Downloads\Downloads

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Links\Links

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Music\Music

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Pictures\Pictures

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Saved Games\Saved Games

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Videos\Videos

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\GameExplorer\GameExplorer

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows Media Player NSS\3.0\SCPD\SCPD

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Media Center Programs\Media Center Programs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Quick Launch

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Network Shortcuts\Network Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\Printer Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Templates\Templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Documents\Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Downloads\Downloads

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Links\Links

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Music\Music

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Pictures\Pictures

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Saved Games\Saved Games

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Videos\Videos

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\PostRebootEventCache\PostRebootEventCache

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\ScanFile\ScanFile

Mount point destination : \Device\__max++>\^

Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl

[1] 2009-09-22 12:13:43 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl

[1] 2009-09-22 12:13:37 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl

[1] 2009-09-22 12:13:38 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl

[1] 2009-09-22 12:13:37 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl

[1] 2009-09-22 12:15:02 0 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl ()



Found mount point : C:\Windows\Temp\MPTelemetrySubmit\MPTelemetrySubmit

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\tracing\tracing

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\winsxs\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\winsxs\Temp\PendingRenames\PendingRenames

Mount point destination : \Device\__max++>\^



Finished!


I am running vista SP1 and 'code' is not recognized as an internal or external command, operable program or batch file.


Thanks,


DDS report:


DDS (Ver_09-07-30.01) - NTFSx86
Run by antie at 11:51:04.80 on Wed 09/23/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6001.1.1252.1.1033.18.2813.1662 [GMT -4:00]

AV: Trend Micro AntiVirus *On-access scanning enabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\vfsFPService.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\DigitalPersona\Bin\DpHostW.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
C:\Windows\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\DigitalPersona\Bin\DpAgent.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehtray.exe
C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\antie\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://mail.yahoo.com/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cnnb
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {00000000-0000-0000-0000-000000000000} - No File
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [ISUSPM] "c:\programdata\macrovision\flexnet connect\6\ISUSPM.exe" -scheduler
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [DpAgent] c:\program files\digitalpersona\bin\dpagent.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {00000130-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/ACELPACM.CAB
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Bejeweled%202/Images/stg_drm.ocx
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Bejeweled%202/Images/armhelper.ocx
LSA: Notification Packages = scecli DPPWDFLT

============= SERVICES / DRIVERS ===============

R0 Amddfltr;Amd Disk Lower Filter Driver;c:\windows\system32\drivers\Amddfltr.sys [2008-9-27 15416]
R1 mozyFilter;mozyFilter;c:\windows\system32\drivers\mozy.sys [2009-8-12 54776]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2008-3-18 24880]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\windows\sminst\BLService.exe [2008-5-22 341328]
R2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2008-7-30 50192]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2009-7-16 36368]
R2 TmProxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2009-2-11 677128]
R2 vfsFPService;Validity Fingerprint Service;c:\windows\system32\vfsFPService.exe [2008-3-26 595248]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-12-10 24652]
R3 enecir;ENE CIR Receiver;c:\windows\system32\drivers\enecir.sys [2008-9-4 54784]
R3 vfs101x;vfs101x;c:\windows\system32\drivers\vfs101x.sys [2008-3-26 40752]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-5-22 193840]

=============== Created Last 30 ================

2009-09-22 23:43 <DIR> --d-h--- c:\windows\PIF
2009-09-22 14:58 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-22 14:58 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-09-22 14:58 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-09-21 16:54 1,152 a------- c:\windows\system32\windrv.sys
2009-09-21 16:52 <DIR> --d----- c:\users\antie\appdata\roaming\GetRightToGo
2009-09-20 19:22 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-09-13 14:58 <DIR> --d----- c:\programdata\DVDXStudio
2009-09-13 14:58 <DIR> --d----- c:\program files\CloneDVD
2009-09-13 14:58 <DIR> --d----- c:\progra~2\DVDXStudio
2009-09-13 14:39 <DIR> --d----- c:\program files\DVD Shrink
2009-09-13 14:32 <DIR> --d----- c:\programdata\DVD Shrink
2009-09-10 02:11 897,608 a------- c:\windows\system32\drivers\tcpip.sys
2009-09-10 02:11 104,960 a------- c:\windows\system32\netiohlp.dll
2009-09-10 02:11 27,136 a------- c:\windows\system32\NETSTAT.EXE
2009-09-10 02:11 19,968 a------- c:\windows\system32\ARP.EXE
2009-09-10 02:11 10,240 a------- c:\windows\system32\finger.exe
2009-09-10 02:11 9,728 a------- c:\windows\system32\TCPSVCS.EXE
2009-09-10 02:11 8,704 a------- c:\windows\system32\HOSTNAME.EXE
2009-09-10 02:11 17,920 a------- c:\windows\system32\ROUTE.EXE
2009-09-10 02:11 11,264 a------- c:\windows\system32\MRINFO.EXE
2009-09-10 02:11 17,920 a------- c:\windows\system32\netevent.dll
2009-09-10 01:59 2,868,224 a------- c:\windows\system32\mf.dll
2009-09-10 00:15 2,501,921 a------- c:\windows\system32\wlan.tmf
2009-09-10 00:15 302,592 a------- c:\windows\system32\wlansec.dll
2009-09-10 00:15 293,376 a------- c:\windows\system32\wlanmsm.dll
2009-09-10 00:15 127,488 a------- c:\windows\system32\L2SecHC.dll
2009-09-10 00:15 513,024 a------- c:\windows\system32\wlansvc.dll
2009-09-09 03:45 16 a------- c:\windows\popcinfo.dat
2009-09-09 02:49 <DIR> --d----- c:\users\antie\appdata\roaming\SpinTop
2009-09-09 02:49 <DIR> --d----- c:\program files\Bejeweled 2
2009-09-08 11:32 <DIR> --d----- c:\programdata\WinZip
2009-09-07 19:19 28,672 a------- c:\windows\system32\Apphlpdm.dll
2009-09-07 19:18 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-29 22:53 <DIR> --d----- c:\programdata\TomTom
2009-08-29 22:53 <DIR> --d----- c:\progra~2\TomTom
2009-08-29 22:52 <DIR> --d----- c:\users\antie\appdata\roaming\TomTom
2009-08-28 20:13 <DIR> --d----- c:\programdata\Office Genuine Advantage
2009-08-27 14:09 2,048 a------- c:\windows\system32\tzres.dll
2009-08-26 20:59 <DIR> --d----- c:\users\antie\appdata\roaming\KodakCredentialStore

==================== Find3M ====================

2009-09-14 21:31 143,360 a------- c:\windows\inf\infstrng.dat
2009-09-14 21:31 51,200 a------- c:\windows\inf\infpub.dat
2009-09-14 21:31 86,016 a------- c:\windows\inf\infstor.dat
2009-09-13 14:58 87,608 a------- c:\users\antie\appdata\roaming\inst.exe
2009-09-13 14:58 47,360 a------- c:\users\antie\appdata\roaming\pcouffin.sys
2009-08-28 08:39 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2009-08-28 08:38 2,153,984 a------- c:\windows\apppatch\AcGenral.dll
2009-08-28 08:38 541,696 a------- c:\windows\apppatch\AcLayers.dll
2009-08-28 08:38 459,776 a------- c:\windows\apppatch\AcSpecfc.dll
2009-08-07 18:41 2,989,660 a------- c:\programdata\DVD.exe
2009-08-07 18:41 2,989,660 a------- c:\progra~2\DVD.exe
2009-08-03 15:07 403,816 a------- c:\windows\system32\OGACheckControl.dll
2009-08-03 15:07 322,928 a------- c:\windows\system32\OGAAddin.dll
2009-08-03 15:07 230,768 a------- c:\windows\system32\OGAEXEC.exe
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-21 19:22 2,864,396 a------- c:\programdata\MPV.exe
2009-07-21 19:22 2,864,396 a------- c:\progra~2\MPV.exe
2009-07-21 19:21 3,063,561 a------- c:\programdata\MobileTV.exe
2009-07-21 19:21 3,063,561 a------- c:\progra~2\MobileTV.exe
2009-07-21 19:21 2,331,174 a------- c:\programdata\Karaoke.exe
2009-07-21 19:21 2,331,174 a------- c:\progra~2\Karaoke.exe
2009-07-21 19:21 2,231,606 a------- c:\programdata\Games.exe
2009-07-21 19:21 2,231,606 a------- c:\progra~2\Games.exe
2009-07-18 12:06 827,904 a------- c:\windows\system32\wininet.dll
2009-07-18 12:01 78,336 a------- c:\windows\system32\ieencode.dll
2009-07-18 05:46 26,624 a------- c:\windows\system32\ieUnatt.exe
2009-07-17 10:35 71,680 a------- c:\windows\system32\atl.dll
2009-07-14 09:00 313,344 a------- c:\windows\system32\wmpdxm.dll
2009-07-14 08:59 4,096 a------- c:\windows\system32\dxmasf.dll
2009-07-14 08:58 7,680 a------- c:\windows\system32\spwmp.dll
2009-07-14 06:59 8,147,456 a------- c:\windows\system32\wmploc.DLL
2009-07-10 00:23 665,600 a------- c:\windows\inf\drvindex.dat
2008-12-28 13:52 61,224 a------- c:\users\antie\GoToAssistDownloadHelper.exe
2008-01-20 22:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 11:51:53.43 ===============


While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large, as are other comparable sites that help others with malware issues. Athough our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, you wouldn't want someone to assist you who is not familiar with your issue and attempt to fix it, would you?

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Edited by garmanma, 26 September 2009 - 07:05 PM.

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

Please let us know if you're still there and need help. Normally I would ask for an updated log, but with this type of infection I don't want to have it lock out more tools. So, please respond and someone will be with you shortly.

Thanks and again sorry for the delay.


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