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Evil Phantom Tasks I need to delete, that won't go away!


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#1 permasite

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Posted 23 September 2009 - 09:15 AM

To the Brain Trust,

Kudos on this terrific website. :thumbsup: :flowers: This is really helpful for those of us who are not IT professionals. This stuff is not easy.

I have an insideous problem :trumpet: (a leftover from a virus attack, I think) where there are a couple of phantom Tasks that are logged into my computer that are up to no good.

I have deleted all of the scheduled tasks (and the folder show as much), but when I run System information for Windows (a great program), it sniffs out two Tasks named At1.job and At2.job. They (these Tasks) do not show up in the Scheduled Tasks folder. I don't know where these are coming from, but I think that they are forcing CHKDSK program to run before startup ( either my primary or backup drives, have checked both and they are fine), or another possible problem being caused is forcing explorer.exe to not run during the start up procedure, threreby not starting the taskbar or desktop after a startup leaving me with a blank screen(background only). To get that going, I need to go to task manager and run explorer.exe. Once I do that, everything shows up and all programs run, my data is intact.

This also either hid or renamed my restore points so I cannot go back to the original factory setting (I beleive they are still in there someplace, but I don't know where I really need to find them. The Restore function works, but cannot find any points prior to this virus attack. It creates new restore points and will restore them, but all of the older points have magically disappeared.

I am running several antivirus programs and spyware programs as well, including Maleware Bytes.

I really need a few ideas, help!

John G.

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#2 hamluis

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Posted 23 September 2009 - 09:31 AM

Hi :thumbsup:.

Some info on what may be going on...http://www.bleepingcomputer.com/forums/lofiversion/index.php/t228023.html.

I will now request that this thread be moved to one of our malware forums for proper suggestions/advice, etc.

Do not act based on the link I posted above, take all instructions (from this point) from one of our Mods or personnel at BC dealing with malware.

Thanks.

Louis

#3 permasite

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Posted 23 September 2009 - 10:04 AM

Ok Louis,

How do I get to the next step?

Thanks John

I think you are on the right track, I looked at the reference you cited.

#4 hamluis

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Posted 23 September 2009 - 10:41 AM

Just hang on, you will be notified when this thread is moved :thumbsup:.

Louis

#5 garmanma

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Posted 23 September 2009 - 02:06 PM

I am running several antivirus programs

Not a good idea. You should only have one AV installed at a time

---------------------------------

Update mbam and run a FULL scan
Please post the results
-----------------------

Then run these tools


ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
    First
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.
---------------------------------


Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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#6 permasite

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Posted 23 September 2009 - 05:15 PM

I ran the mBam full scan

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 3

9/23/2009 6:13:20 PM
mbam-log-2009-09-23 (18-13-20).txt

Scan type: Full Scan (C:\|D:\|M:\|)
Objects scanned: 429759
Time elapsed: 1 hour(s), 30 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{76dc0b63-1533-4ba9-8be8-d59eb676fa02} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\Root\LEGACY_ANTIPPRO2009_100 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\AntipPro2009_100 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\rotscxhavbneco (Rootkit.TDSS) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\bennuar.old (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bincd32.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rotscxrysxsfpb.dat (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rotscxxsapaung.dat (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sonhelp.htm (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sysnet.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\ppp3.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\ppp4.dat (Malware.Trace) -> Quarantined and deleted successfully.


Mark thanks for your help. I will now continue with your instructions

#7 permasite

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Posted 23 September 2009 - 08:13 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/23/2009 at 07:37 PM

Application Version : 4.29.1002

Core Rules Database Version : 4120
Trace Rules Database Version: 2060

Scan type : Complete Scan
Total Scan Time : 01:00:17

Memory items scanned : 430
Memory threats detected : 0
Registry items scanned : 8951
Registry threats detected : 8
File items scanned : 40089
File threats detected : 1

Trojan.Agent/Gen
HKLM\Software\Classes\CLSID\{F4F10C1D-87C7-404A-B4B3-000000000000}
HKU\S-1-5-21-2528512392-3609584784-1772830088-1007\Software\Microsoft\Internet Explorer\URLSearchHooks#{F4F10C1D-87C7-404A-B4B3-000000000000}
HKCR\CLSID\{F4F10C1D-87C7-404A-B4B3-000000000000}
HKCR\CLSID\{F4F10C1D-87C7-404A-B4B3-000000000000}\ProgID
HKCR\CLSID\{F4F10C1D-87C7-404A-B4B3-000000000000}\Programmable
HKCR\CLSID\{F4F10C1D-87C7-404A-B4B3-000000000000}\VersionIndependentProgID

Adware.Media-Codec/ZLob
C:\Program Files\Applications

Rogue.WindowsPolicePro
HKU\.DEFAULT\Software\Windows Police Pro
HKU\S-1-5-18\Software\Windows Police Pro

#8 permasite

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Posted 23 September 2009 - 10:15 PM

To the moderators,

Thank you! You are the best! :thumbsup:

Well so far you have flushed out a pile of bad stuff that I would have never found, and I consider myself at least a well informed user. That was after I got rid of everything I could find. I have posted the logs from the previous two programs that I ran. I now am chugging my way through the launch.exe program. I expect some more results by tommorow (It looks like an over night run).

I hope you can address how I might be able to get back my previous restore points (if at all possible). HP, 300G drive w/ about a 12G Restore drive. I know in my heart that it is still in there someplace. I don't have an original disk, it didn't come with one. So everything system wise is there I believe. I just can't get to it. Eventually I would like to get the windows program that checks your original files against what they are suppose to be. I am still trying to put it all back togeather so to speak.

I actually tried (when I had lost my mind) to format and reload a different copy of windows professional and it will not fully loadup for an install. I was continually stopped at an error message 0x0000007E, PCI.Sys - Address F748EOBF base @ F7487000 Datestamp 3b7d855c I was never able to get pas that one. So that turned me around in your direction. I couldn't fix it, and I couldn't blow it away.

I still need to resolve why explorer is not running up after the startup. Right now I get to it via task master. Otherwise the system seems rather stable.

Well thank you for your time. It has been well worth mine. Great website.

John G

#9 permasite

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Posted 24 September 2009 - 09:41 AM

The output log from DrWeb

Process.exe;C:\Documents and Settings\HP_Administrator\SmitfraudFix;Tool.Prockill;Deleted.;
restart.exe;C:\Documents and Settings\HP_Administrator\SmitfraudFix;Tool.ShutDown.14;Deleted.;
setup.exe;C:\Program Files\Common Files\AOL\Backup\ACS\Current\Suite;Probably BACKDOOR.Trojan;Deleted.;
aolcinst.exe\core.cab\GTDOWNAO_106.ocx;C:\Program Files\Common Files\aolback\Comps\coach\aolcinst.exe;Adware.Gdown;;
aolcinst.exe;C:\Program Files\Common Files\aolback\Comps\coach;Archive contains infected objects;Moved.;
TSSetup.exe\data002;C:\Program Files\Common Files\aolback\Comps\tpspd\TSSetup.exe;Probably DLOADER.Trojan;;
TSSetup.exe;C:\Program Files\Common Files\aolback\Comps\tpspd;Archive contains infected objects;Moved.;
GTDownAO_106.ocx;C:\Program Files\Common Files\AolCoach\en_en;Adware.Gdown;Deleted.;
sprtctlln.dll;C:\Program Files\Common Files\supportsoft\bin;Probably DLOADER.Trojan;Deleted.;
ssctledit.dll;C:\Program Files\Common Files\supportsoft\bin;Probably DLOADER.Trojan;Deleted.;
SlgClientServicesRedists.exe\data002;C:\Program Files\HP Games\Cake Mania\SlgClientServicesRedists.exe;Adware.SpywareStorm;;
SlgClientServicesRedists.exe;C:\Program Files\HP Games\Cake Mania;Archive contains infected objects;Moved.;

#10 garmanma

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Posted 24 September 2009 - 06:37 PM

Rogue.WindowsPolicePro
HKU\.DEFAULT\Software\Windows Police Pro
HKU\S-1-5-18\Software\Windows Police Pro

Do not even worry about your restore points. You have a severe rootkit infection


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#11 permasite

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Posted 24 September 2009 - 11:41 PM

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/09/25 00:25
Program Version: Version 1.3.5.0
Windows Version: Windows XP Media Center Edition SP3
==================================================

Drivers
-------------------
Name: dump_iaStor.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_iaStor.sys
Address: 0xA50C5000 Size: 749568 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0x9FB75000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: c:\documents and settings\hp_administrator\local settings\temp\etilqs_12s3sewspwz5qyeowzta
Status: Allocation size mismatch (API: 32768, Raw: 0)

Path: C:\Documents and Settings\HP_Administrator\Local Settings\Apps\2.0\7LWVV91H.ELD\7Y2EP45G.88Z\manifests\clickonce_bootstrap.exe.cdf-ms
Status: Locked to the Windows API!

Path: C:\Documents and Settings\HP_Administrator\Local Settings\Apps\2.0\7LWVV91H.ELD\7Y2EP45G.88Z\manifests\clickonce_bootstrap.exe.manifest
Status: Locked to the Windows API!

SSDT
-------------------
#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.sys" at address 0xba6968ac

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.sys" at address 0xba696812

==EOF==

#12 garmanma

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Posted 25 September 2009 - 06:50 PM

Now that you were successful in creating a log you need to post it in our HJT forum:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/
Give a brief description and tell them that this log was all you could get to run successfully
The HJT team is extremely busy, so be patient and good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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