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Browser Hijack - Blocking this site among others


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3 replies to this topic

#1 xElvisx

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Posted 22 September 2009 - 10:41 PM

I believe I am in the correct forum. I have my brothers computer that has picked up some sort of browser hijack malware. I ran a McAfee virus scan and removed 3 PUPs. GAIN and I don't remember the rest. A second scan came back clean.

It will not let me load any of my normal spyware/malware removal tools...Spybot or AVG. I have the AVG & Spybot installer exe's (downloaded from CNET) on the infected PC but when I attempt to install them it tries to connect to those sites and it says unable to connect. It blocks this site. If I try to redirect from a google search it will not connect.

Using my computer I found instructions on ComboFix. I downloaded the program to my PC. Put it on a jump drive and put it on the desktop of the infected PC. I tried to run it but it was completely non-responsive.

At this point I am not sure what to do.

The infected PC is a Dell Insperion 8600 running Microsoft Windows XP Professional Version 2002 Service Pack 2

I hope someone can assist.

Thanks
Elvis

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#2 garmanma

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Posted 23 September 2009 - 09:47 AM

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Direct Download (Recommended)
  • Zip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)

  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Riight-click on rootrepeal.exe and rename it to tatertot.scr
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

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Please note: If Rootrepeal fails to run, try this steps:
Click Settings - Options. Set the Disk Access slider to High

Right-click on rootrepeal.exe and rename it tatertot.scr

Select to scan only Drivers
Mark
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why won't my laptop work?

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#3 xElvisx

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Posted 23 September 2009 - 05:59 PM

Thanks Garmanma!

I talked with my brother today and he informed me that they use this machine for nothing more than internet browsing.

So I have decided instead of trying to clean this mess I want to wipe out the Windows OS and install Ubuntu.

Thanks for your assistance.

#4 garmanma

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Posted 24 September 2009 - 05:31 PM

That is the best way to ensure it's gone
Good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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