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HJT Log-Grinler


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6 replies to this topic

#1 pickles3579

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Posted 25 July 2005 - 08:48 PM

I can't remove this in my Add/Remove programs the name of the program Windows AFA Internet Enhancement.



Logfile of HijackThis v1.99.1
Scan saved at 9:40:14 PM, on 7/25/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\WINDOWS\System32\papaal.exe
C:\PROGRA~1\AIM\aim.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - Default URLSearchHook is missing
F3 - REG:win.ini: load=??? ??? ??? ? ? ?? ? 
F3 - REG:win.ini: run=??? ??? ??? ? ? ?? ? 
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\papaal.exe reg_run
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\System32\PSof1.exe
O4 - HKLM\..\Run: [AutoLoadero3tv1IJlVIMJ] "C:\WINDOWS\System32\h32ign32.exe" /HideDir /HideUninstall /PC="CP.FHB" /ShowLegalNote="nonbranded"
O4 - HKLM\..\Run: [o82T36U] h32ign32.exe
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitevbg32.exe
O4 - HKLM\..\Run: [exp] C:\WINDOWS\System32\exp
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - HKCU\..\Run: [Zzt3RWYnO] ixsru.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MediaAcc.../bridge-c18.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - C:\Program Files\Cas\Client\casmf.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton AntiVirus\SAVScan.exe (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

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#2 viccy

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Posted 26 July 2005 - 09:25 AM

Welcome to BC. I'm not Grinler, but I can help you get your computer cleaned up.

The first thing you need to do is to update Windows to at least SP1. Otherwise you have very little security to keep from getting re-infected very quickly.

Please download CCleaner from here
Install and run it, and clean out your Temporary and Temporary Internet Files (as well as anything else you may want to clean out.)

Next, please run full scans with Ad-Aware SE and Spybot-S&D as follows:
(If you already have Ad-Aware SE 1.06 and Spybot 1.4 installed, you can skip the installation steps. If you don't, please uninstall your old versions and install the new ones from the links below.)

Full Ad-Aware Scan
Please download Ad-Aware SE from here
Install Ad-Aware and run it. In the bottom-right hand corner, click "Check for updates now". Click "Connect" to download the newest reference file.

Now we will configure Ad-Aware to perform a full scan. In the Ad-Aware main window, click on the gear icon at the top of the screen to open the preferences window. In the "General" window, make sure the following options are selected:
1) Automatically save log-file
2) Automatically quarantine objects prior to removal
3) Safe Mode (always request confirmation)

Click the "Scanning" button on the left-hand side and make sure the following options are selected:
1) Scan within archives
2) Scan active processes
3) Scan registry
4) Deep scan registry
4) Scan my IE Favorites for banned URLs
5) Scan my Hosts file

Please also click on "Select drives & folders to scan" and select your hard drive(s). Then click the "Advanced" button on the left-hand side and make sure all the options under "Log-file Detail Level" are selected. Next, click the "Tweak" button on the left-hand side. Click on "Scanning Engine" and make sure the following options are selected:
1) Unload recognized processes & modules during scanning
2) Obtain command line of scanned processes
3) Scan registry for all users instead of current user only

Click on "Cleaning Engine" and make sure the following options are selected:
1) Always try to unload modules before deletion
2) During removal, unload Explorer and IE if necessary
3) Let Windows remove files in use at next reboot
4) Delete quarantined objects after restoring

Finally, click on "Safety Settings" and make sure the following options are selected:
1) Automatically select problematic objects in results lists
2) Write-protect system files after repair (Hosts file, etc)

Click on "Proceed" to save the preferences. Then please click the "Start" button on the bottom right side to begin a scan. Select "Use custom scanning options" and then click "Next". Ad-Aware will then scan for malware. When it is finished, make sure any objects listed in RED are selected and click "Next" to remove the objects. Then please restart your computer.


Spybot Full Scan
Next, please download Spybot-S&D from here
Install Spybot-S&D and run it. Select "Search for updates" and then select all available updates. Click on the drop-down box in the top center to choose a download location nearest to you. Then click "Download updates". When all updates have downloaded, close Spybot-S&D, and then run it again. Click on "Check for problems". When the scan has finished, select any entries listed in red and click "Fix selected problems". Then please restart your computer again.

Please download, install, update and scan your system with the free version of Ewido trojan scanner:
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  • From the main ewido screen, click on update in the left menu, then click the Start update button.
  • After the update finishes (the status bar at the bottom will display "Update successful"), click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run, so time to go get a drink and a snack....
  • If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
  • When the scan finishes, click on "Save Report". This will create a text file. Please then paste the contents of the text file to this thread, along with a new HijackThis log.


#3 pickles3579

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Posted 26 July 2005 - 11:30 AM

Sorry I can't download anything cause I will have a virus.

#4 viccy

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Posted 26 July 2005 - 01:41 PM

Ok, we'll do some manual removal.

Scan with Hijack This and put a checkmark next to the following entries:
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - Default URLSearchHook is missing
F3 - REG:win.ini: load=??? ??? ??? ? ? ?? ? 
F3 - REG:win.ini: run=??? ??? ??? ? ? ?? ? 
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\System32\papaal.exe reg_run
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\System32\PSof1.exe
O4 - HKLM\..\Run: [AutoLoadero3tv1IJlVIMJ] "C:\WINDOWS\System32\h32ign32.exe" /HideDir /HideUninstall /PC="CP.FHB" /ShowLegalNote="nonbranded"
O4 - HKLM\..\Run: [o82T36U] h32ign32.exe
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitevbg32.exe
O4 - HKLM\..\Run: [exp] C:\WINDOWS\System32\exp
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - HKCU\..\Run: [Zzt3RWYnO] ixsru.exe
O9 - Extra button: (no name) - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MediaAcc.../bridge-c18.cab
O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - C:\Program Files\Cas\Client\casmf.dll

Close all windows and browsers and click "fix checked". Close Hijack This.

Now, Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

Navigate to these files and delete what I have shown in bold
C:\WINDOWS\System32\papaal.exe
C:\WINDOWS\System32\PSof1.exe
C:\WINDOWS\System32\h32ign32.exe
C:\windows\system32\elitevbg32.exe
C:\WINDOWS\System32\exp
C:\WINDOWS\satmat.exe
C:\Program Files\Cas

Do a search for this file ixsru.exe and delete it if found.

Restart your computer, and see if you can download the files in my first response, and continue with those instructions. Let me know if you have problems completing any of these instructions.

#5 pickles3579

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Posted 26 July 2005 - 04:57 PM

How do I Navigate to these files and delete this?

C:\WINDOWS\System32\papaal.exe
C:\WINDOWS\System32\PSof1.exe
C:\WINDOWS\System32\h32ign32.exe
C:\windows\system32\elitevbg32.exe
C:\WINDOWS\System32\exp
C:\WINDOWS\satmat.exe
C:\Program Files\Cas

#6 viccy

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Posted 26 July 2005 - 08:11 PM

Go to "my Computer", double click on C; then look until you find the folder named "Windows", then a folder inside that folder that is named "System32", and then look through the files until you find the file named papaal.exe.

After you delete that file, look for PSof1.exe, delete, then look for h32ign32.exe, then elitevbg32.exe and finally exp. Delete that file and then close the window.

Then go to Go to "my Computer", double click on C; then look until you find the folder named "Windows", and look for this file satmat.exe. Delete that file and close the window.

Lastly, Go to "my Computer", double click on C; then look until you find the folder named "Programs", and look for this folder Cas and delete the entire Cas folder. Close the window.

#7 groovicus

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Posted 26 July 2005 - 09:41 PM

Locked- Being helped at another forum.




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