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how do i do an install repair w/o the disks


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12 replies to this topic

#1 MyComputerIsSick

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Posted 22 September 2009 - 10:04 PM

ok, i cant turn on my firewall. it shows a message that says were sorry, the firewall cant be turned on. im trying to fix it, but i dont know where my operating system cd is....[i dont remember getting one] so my question is can i i do a repair without it. also im not able to download the service pack 3. can anyone help me
If you have to sneak and do it, Then you dont need to do it!

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#2 Andrew

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Posted 23 September 2009 - 12:42 AM

If you didn't get a CD with the computer, and your computer was manufactured in the last several years, it's likely that the manufacturer put a hidden recovery partition on the hard drive containing the files needed to reinstall Windows. Refer to your system documentation on how to instigate the recovery (it's usually some key combo on first startup.)

#3 MyComputerIsSick

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Posted 23 September 2009 - 09:30 AM

okay what am i looking for?
when i first start up my computer it will mention something about a key combo??
If you have to sneak and do it, Then you dont need to do it!

#4 hamluis

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Posted 23 September 2009 - 09:36 AM

System manufacturer and model?

Louis

#5 MyComputerIsSick

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Posted 23 September 2009 - 07:20 PM

are u asking me?
or are u saying thats the key combo
If you have to sneak and do it, Then you dont need to do it!

#6 hamluis

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Posted 23 September 2009 - 07:28 PM

It's a question.

The owner's manual for the system probably contains any info re repair/reinstall that you might be interested in.

Louis

#7 MyComputerIsSick

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Posted 23 September 2009 - 07:33 PM

compaq presario 061
RE482AA-ABA SR1954NX NA670
oh ok i would have to search for the manual...its been like 4yrs ago
If you have to sneak and do it, Then you dont need to do it!

#8 hamluis

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Posted 23 September 2009 - 08:07 PM

I think your manuals are downloadable at http://h10025.www1.hp.com/ewfrf/wc/manualC...=reg_R1002_USEN.

Louis

#9 Andrew

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Posted 23 September 2009 - 09:45 PM

According to the manual linked to by hamluis, your computer should have shipped with recovery CDs. Since it's obvious that you don't have them, you can order a replacement CD from HP by going here (info page) or here (order page). You'll need the computer's serial number.

I think they only charge for shipping, it was about $16.00 for their cheapest shipping method to my zip code; your results may vary.

Edited by Amazing Andrew, 23 September 2009 - 09:50 PM.


#10 MyComputerIsSick

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Posted 24 September 2009 - 12:59 AM

oh ok thanx
If you have to sneak and do it, Then you dont need to do it!

#11 joseibarra

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Posted 24 September 2009 - 05:37 AM

While we're waiting, would you please perform the following:

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste
back here.

There would be some personal information (like System Name and User Name) or whatever appears to
be only your business that you can delete from the paste.


Next, will you provide the exact error message regarding the firewall. Here is an example (this may not be your message):

Due to an unidentified problem, Windows cannot display Windows Firewall settings.


The Windows Firewall could be afflicted from some malicious software.


Reduce the chances of malicious software by running some scans.

Download, install, update and do a full scan with these free malware detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

These can be uninstalled later if desired.

The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.


#12 MyComputerIsSick

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Posted 25 September 2009 - 05:18 PM

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation

System Manufacturer Compaq Presario 061
System Model RE482AA-ABA SR1954NX NA670
System Type X86-based PC
Processor x86 Family 15 Model 55 Stepping 2 AuthenticAMD ~2204 Mhz
BIOS Version/Date Phoenix Technologies, LTD 3.09, 14/06/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"

Time Zone Central Daylight Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 301.79 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.26 GB
Page File C:\pagefile.sys


We're sorry. The security system could not turn on Windows Firewall. To try turning on the firewall yourself, go to Window's Firewall in Control panel. In the windows Firewall dialog General tab, select on (recommended), then click ok!
If you have to sneak and do it, Then you dont need to do it!

#13 MyComputerIsSick

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Posted 25 September 2009 - 05:21 PM

i tried running MBAM and SuperAnti spyware, but they didnt fix the problem.
I ran f-secure and it found this

Scanning type: Scan system for malware, spyware and rootkits
Target: C:\ D:\

1 malware found
Packer.Malware.Lighty.F (virus)
C:\WINDOWS\SYSTEM32\WBEM\PROQUOTA.EXE (Renamed & Submitted)

Statistics
Scanned:
Files: 59075
System: 3914
Not scanned: 7
Actions:
Disinfected: 0
Renamed: 1
Deleted: 0
Not cleaned: 0
Submitted: 1
Files not scanned:
C:\PAGEFILE.SYS
C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
C:\WINDOWS\SYSTEM32\CONFIG\SAM
C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM
C:\SYSTEM VOLUME INFORMATION\_RESTORE{106CF321-99A3-4E3A-9103-1BD027606A99}\RP1\A0000030.EXE
If you have to sneak and do it, Then you dont need to do it!




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