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Infected but cannot clear problem


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#1 Confused!

Confused!

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Posted 22 September 2009 - 11:17 AM

Hi guys, hopefully someone here can help me out.

I know I have a problem, but it may be more than one.
I first knew something was wrong when I found a Windows update shield in my systray that would not go away despite installing it.
(Its the Microsoft Malicious Software removal tool)

Also a BHO makes Google search results go haywire !

jusched.exe fails soon after startup saying it has a problem and has to close.

Have tried system restore but although there are many checkpoints, after reboot the restore has failed.

Tried running ad-aware which just will not start.
Spybot search and destroy gives:
'Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.'

Tried Spyhunter, ESET, Hotcpu, MBAM (followed the instructions re zztoy etc, but it didn't update).
Nothing starts or else starts then disappears straight away.

Really feeling lost, its a family computer with 6 identities, so really do not want to re-install from scratch. Last time I repaired from a genuine XP disk there were a few files skipped. Never got to the bottom of that either.

I have a genuine copy of XP sp3 with Avira, Spybot, Ad-aware and Spyware Guard !

Any help would be MOST appreciated !

thanks,
Martin.

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#2 garmanma

garmanma

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Posted 23 September 2009 - 08:17 PM

I'm going to be honest with you. This is not going to be a quick process



We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High
Also try: right-click on rootrepeal.exe and rename it to tater.scr

Edited by garmanma, 23 September 2009 - 08:20 PM.

Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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