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infected with antivirus 2010


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#1 wolfr

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Posted 21 September 2009 - 11:27 PM

Not sure what to do. I contacted mcafee help desk and the did a check on my computer and said I was already infected and needed to contact a spyware removal expert. I can not run any removal tools and mcAffe won't run a scan. Pop ups say i am infected and they encourage running the antivirus 2010 program to remove the problem.

Edited by wolfr, 21 September 2009 - 11:48 PM.


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#2 garmanma

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Posted 23 September 2009 - 08:08 PM

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

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Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High
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