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Security Tracker- stops Malewarebytes and Task Manager


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#1 radiofreetunes

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Posted 21 September 2009 - 06:18 PM

My home computer is infected with a rogue Spyware scanner with the title "Security Tracker" and it stops all attempts to remove it.

It cancels Malewarebytes scans.
It shuts down the Task Manager.
It prevents booting in Safe Mode -a windows blue screen of death displays and locks the computer
If you cancel the scanner by hitting the X, it freezes the computer with a big warning screen
I tried reboot from a previous version and scannner still launches.

I searched your forum, google, symantec, and other sites and find no references to "Security Tracker"

From reading similar posts in this forum, it sounds like I have a rootkit.

I've successfully removed other spyware scanners before with Malewarebytes, and Spybot.
This one has me stumped.

If I can get to my hard drive to do a backup - I would just reformat the harddrive and start over.
Or if there is a way to get rid of Security tracker, I greatly appreciate any help.

I'm on a business trip and won't be home until later in the week to fix the home computer.

Edited by radiofreetunes, 21 September 2009 - 06:32 PM.


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#2 Budapest

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Posted 22 September 2009 - 01:21 AM

You could try this to get at your important files:

http://www.howtogeek.com/howto/windows-vis...ndows-computer/
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 radiofreetunes

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Posted 24 September 2009 - 07:40 AM

I have the same problem on my computer. When I try to boot in safe mode I received the same blue screen error message above.

On the regular boot - a rogue anti-spyware program starts running. If I try to run malewarebytes or spybot they are canceled. If I try to exit the rogue spyware program my system freeze. I can't access the task manager to kill the rogue program either.

How do I get rid of this rogue problem in the few seconds from the windows load - until the rouge program takes over.

Right now I think my only choice is to reinstall the operating system from a CD and lose everything on my hard drive.

I read a number posts that call for downloading and installing software to fix rootktits, back-up drives etc.
I can't do any of this as the rouge program takes control of my machines and stops attempts a repair.

Any help would be appreciated.

#4 garmanma

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Posted 24 September 2009 - 06:14 PM

radiofreetunes
Follow this tutorial as best as you can then start your own topic
http://www.bleepingcomputer.com/virus-remo...dows-police-pro
Mark
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