Posted 25 July 2005 - 09:13 AM
CAN SOMEONE PLEASE HELP ME?!
A few days ago I was surfing the net when suddenly my computer froze and went to this blue screen telling me shut down or restart.
After re-starting my computer I noticed that the desktop was now black and there was a pop up Internet Explorer window saying that my "computer has performed an illegal operation" and there was a new yellow icon on my desktop that said: PSGuard Spyware.
The pop-up allows for two choices: close or details. After choosing CLOSE, the computer just loads, but then the window pop up comes up again and again and again. I cannot access anything - not the start menu, the internet, any documents - I was thankfully able to right click on the virus scan.
I have tried to get into safe mode and ran the virus scan there. It doesn't seem to find much after several attempts. Once it found 4 Trojans called Verify-Byte - with the file name ending with gummyclass which I deleted.
I'm trying to delete everything in Temporary Files Folder while I'm in Safe mode, but it's impossible to do anything if it involves the Internet. I can't get into the Start Menu or anything else which makes it even more frustrating.
I managed to delete the Spyware icon from my desktop, but it was replaced with two other icons that says: Download Music & Download Movies.
DOES ANYONE KNOW WHAT I CAN DO? Even if I have to delete things using the command prompt in safe mode.
WOULD APPRECIATE ANY KIND OF HELP. THANK YOU!!
DOES ANYBODY KNOW HOW TO RESOLVE THIS PROBLEM?