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Does not recognise Broadband connect


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4 replies to this topic

#1 Redski

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Posted 25 July 2005 - 07:26 AM

Hello

Previously, I had logged an error where the Windows 98 start up had frozen at the logo page. Having succesfully negotiated this, the computer now doesn't recognise the broadband connection. Any ideas?

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#2 Grinler

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Posted 25 July 2005 - 02:14 PM

What type of connection do you have? Is it a dsl or cable modem? Do you have software that you need to use to connect to your broadband or is it always on?

#3 Redski

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Posted 26 July 2005 - 02:40 AM

It's cable modem. NTL. We had software to load on the first time, but after that we could just log onto the net no hassle...

#4 awwitsok

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Posted 26 July 2005 - 05:44 AM

If you can try reloading the software.

#5 Leurgy

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Posted 26 July 2005 - 07:45 AM

Go to Start>Settings>Control Panel and double click System. Click the + beside Network Adapter. Highlight the adapter and click properties. Is the device working properly?

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