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Internet too slow, unable to connect to some sites


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2 replies to this topic

#1 Subjuntivo

Subjuntivo

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Posted 20 September 2009 - 01:44 PM

Hi guys,

I'm having problems with my connections. The pc is kinda slow, and particularly my internet connection. There are some sites that take ages to connect, some others simply won't do it, and the browsers (i have tried Chrome and Firefox latest version) feel as if they were making a lot of effor to load even simple sites.

Here is the log (I hope I'm posting in the right place)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 03:23:13 p.m., on 20/09/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Programas\LiberKey\Apps\RocketDock\App\RocketDock\RocketDock.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programas\Grafica\Gdi++\gditray.exe
C:\Programas\Oficina\Office 2007\Office12\ONENOTEM.EXE
C:\Programas\LiberKey\Apps\Phrase Express\phraseexpress.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programas\LiberKey\LiberKeyTools\LiberKeyPortabilizer\LiberKeyPortabilizer.exe
C:\Programas\LiberKey\Apps\VirtualMagnifyingGlass\App\VirtualMagnifyingGlass\magnifier.exe
C:\WINDOWS\system32\dllhost.exe
C:\Documents and Settings\Sergio\Configuración local\Datos de programa\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\Programas\Internet\Firefox\firefox.exe
C:\WINDOWS\system32\cmd.exe
C:\Programas\Internet\HijackThis\HijackThis.exe
C:\Documents and Settings\Sergio\Configuración local\Datos de programa\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Sergio\Configuración local\Datos de programa\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Sergio\Configuración local\Datos de programa\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Sergio\Configuración local\Datos de programa\Google\Chrome\Application\chrome.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.drivermax.com/server-dmx-update.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = IE 8
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Programas\AntiVirus\Kaspersky AV\ievkbd.dll
O2 - BHO: QUICKfind BHO Object - {C08DF07A-3E49-4E25-9AB0-D3882835F153} - C:\ARCHIV~1\IDM\QUICKF~1\PlugIns\IEHelp.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programas\Internet\Java\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programas\Internet\Java\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [AVP] "C:\Programas\AntiVirus\Kaspersky AV\avp.exe"
O4 - HKLM\..\Run: [SoundFusion] RunDll32 hercplgs.cpl,BootEntryPoint
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Programas\Utiles\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [RocketDock] "C:\Programas\LiberKey\Apps\RocketDock\App\RocketDock\RocketDock.exe"
O4 - Startup: Acceso directo a gditray.lnk = C:\Programas\Grafica\Gdi++\gditray.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Programas\Oficina\Office 2007\Office12\ONENOTEM.EXE
O4 - Startup: phraseexpress.lnk = C:\Programas\LiberKey\Apps\Phrase Express\phraseexpress.exe
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Programas\AntiVirus\Kaspersky AV\SCIEPlgn.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O20 - AppInit_DLLs: C:\PROGRA~1\ANTIVI~1\KASPER~1\mzvkbd3.dll
O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Programas\AntiVirus\Kaspersky AV\avp.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Archivos de programa\Archivos comunes\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Archivos de programa\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programas\Internet\Java\bin\jqs.exe
O23 - Service: MozyHome Backup Service (mozybackup) - Mozy, Inc. - C:\Programas\Internet\Mozy\mozybackup.exe
O23 - Service: NMIndexingService - Nero AG - C:\Archivos de programa\Archivos comunes\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe

--
End of file - 5882 bytes

_____________________________________________________________________________________________


Here it is another one, just after i boot the pc.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 03:50:16 p.m., on 20/09/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Programas\LiberKey\Apps\RocketDock\App\RocketDock\RocketDock.exe
C:\Programas\Grafica\Gdi++\gditray.exe
C:\Programas\Oficina\Office 2007\Office12\ONENOTEM.EXE
C:\Programas\Internet\Mozy\mozybackup.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programas\Internet\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.drivermax.com/server-dmx-update.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = IE 8
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Programas\AntiVirus\Kaspersky AV\ievkbd.dll
O2 - BHO: QUICKfind BHO Object - {C08DF07A-3E49-4E25-9AB0-D3882835F153} - C:\ARCHIV~1\IDM\QUICKF~1\PlugIns\IEHelp.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programas\Internet\Java\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programas\Internet\Java\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [AVP] "C:\Programas\AntiVirus\Kaspersky AV\avp.exe"
O4 - HKLM\..\Run: [SoundFusion] RunDll32 hercplgs.cpl,BootEntryPoint
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Programas\Utiles\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [RocketDock] "C:\Programas\LiberKey\Apps\RocketDock\App\RocketDock\RocketDock.exe"
O4 - Startup: Acceso directo a gditray.lnk = C:\Programas\Grafica\Gdi++\gditray.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Programas\Oficina\Office 2007\Office12\ONENOTEM.EXE
O4 - Startup: phraseexpress.lnk = C:\Programas\LiberKey\Apps\Phrase Express\phraseexpress.exe
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Programas\AntiVirus\Kaspersky AV\SCIEPlgn.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O20 - AppInit_DLLs: C:\PROGRA~1\ANTIVI~1\KASPER~1\mzvkbd3.dll
O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Programas\AntiVirus\Kaspersky AV\avp.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Archivos de programa\Archivos comunes\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Archivos de programa\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programas\Internet\Java\bin\jqs.exe
O23 - Service: MozyHome Backup Service (mozybackup) - Mozy, Inc. - C:\Programas\Internet\Mozy\mozybackup.exe
O23 - Service: NMIndexingService - Nero AG - C:\Archivos de programa\Archivos comunes\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe

--
End of file - 5127 bytes





And a pic of a recurrent problem:

Posted Image


Also, many programs are failing to update, such as Liberkey and its softs, PhraseExpress, JDownloader, etc.



Hope you can help...
THANKS!


S.

Attached Files

  • Attached File  3.png   57.55KB   0 downloads

Edited by Subjuntivo, 20 September 2009 - 01:57 PM.


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#2 sempai

sempai

    noypi


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Posted 08 October 2009 - 05:24 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.  

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine.  Please perform the following scan:
  • Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool.  No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note:  You may have to disable any script protection running if the scan fails to run.  After downloading the tool, disconnect from the internet and disable all antivirus protection.  Run the scan, enable your A/V and reconnect to the internet.  

Information on A/V control HERE

~Semp

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#3 myrti

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Posted 14 October 2009 - 12:54 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

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