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'OsThunkD3dContextDestroyAll' error


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4 replies to this topic

#1 bluelight7

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Posted 20 September 2009 - 01:20 AM

I'm using Windows Vista Home Premium - Service Pack 1

So this is what happened - I turned my laptop on (Asus M51VSeries), logged in and then left it running for a couple of hours. I suspect during this time a Windows Update may have occurred which may be causing my problems. When I came back to the laptop, I noticed that the nice Vista Aero effect had disappeared and was replaced with the basic Vista theme. I restarted my computer and it was still displaying the Vista basic theme and also an error message appeared:

Title: MMLoadDrv: MMLoadDrv.exe - Entry Point Not Found
Contents: The procedure entry point OsThunkD3dContextDestroyAll could not be located in the dynamic library d3d8thk.dll.

I then attempted to open Mozilla Firefox 3.5.3, which crashed immediately after opening. I tried this a few times which produced the same results. I was able to open up Firefox in it's safe mode though. I then decided to do a system restore as there was next to no information about my problem that I could find. The system restore was to a few minutes after I first switched my laptop on that day (15/09/2009 ) with the note 'Install - Windows Update' next to it. I completed the system restore, and found that the error message still displayed, the basic theme was still there, but I could go on Firefox without it's safe mode.

I have run a full Malwarebytes' Anti-Malware scan and it found nothing.

So basically I want to know how to remove the error message (which appears every time I re-boot the laptop) and get things running normally again!

NOTE: I originally posted this here [http://www.bleepingcomputer.com/forums/t/257979/osthunkd3dcontextdestroyall-error/] (was suggested to come here) and have tried updating DirectX, but I already have the latest version.

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#2 garmanma

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Posted 20 September 2009 - 09:16 PM

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
    First
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.
-------------------------------


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Direct Download (Recommended)
  • Zip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)

  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Riight-click on rootrepeal.exe and rename it to tatertot.scr
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 bluelight7

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Posted 20 September 2009 - 11:27 PM

OK, I have done all the steps and here are the logs:

SUPERAntiSpyware log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/21/2009 at 03:50 PM

Application Version : 4.29.1002

Core Rules Database Version : 4112
Trace Rules Database Version: 2052

Scan type : Complete Scan
Total Scan Time : 01:02:02

Memory items scanned : 333
Memory threats detected : 0
Registry items scanned : 6961
Registry threats detected : 0
File items scanned : 120333
File threats detected : 4

Adware.Tracking Cookie
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@ads.apn.co[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@ads.widgetbucks[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@imrworldwide[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@mediaonenetwork[1].txt


RootRepeal log:

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/09/21 16:01
Program Version: Version 1.3.5.0
Windows Version: Windows Vista SP1
==================================================

Drivers
-------------------
Name: dump_iaStor.sys
Image Path: C:\Windows\System32\Drivers\dump_iaStor.sys
Address: 0x94EF3000 Size: 851968 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\Windows\system32\drivers\rootrepeal.sys
Address: 0xA45AA000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\ADSM_PData_0150
Status: Invisible to the Windows API!

Path: C:\Documents and Settings
Status: Locked to the Windows API!

Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\My Lockbox
Status: Invisible to the Windows API!

Path: \\?\C:\ADSM_PData_0150\*
Status: Could not enumerate files with the Windows API (0x00000006)!


Path: C:\ADSM_PData_0150\DB
Status: Invisible to the Windows API!

Path: C:\ADSM_PData_0150\DragWait.exe
Status: Invisible to the Windows API!

Path: C:\ADSM_PData_0150\_avt
Status: Invisible to the Windows API!

Path: \\?\C:\My Lockbox\*
Status: Could not enumerate files with the Windows API (0x00000005)!


Path: C:\My Lockbox\Gangbanger vs Skater.mp4
Status: Invisible to the Windows API!

Path: C:\My Lockbox\New Folder
Status: Invisible to the Windows API!

Path: C:\ProgramData\Application Data
Status: Locked to the Windows API!

Path: C:\ProgramData\Desktop
Status: Locked to the Windows API!

Path: C:\ProgramData\Documents
Status: Locked to the Windows API!

Path: C:\ProgramData\Favorites
Status: Locked to the Windows API!

Path: C:\ProgramData\Start Menu
Status: Locked to the Windows API!

Path: C:\ProgramData\Templates
Status: Locked to the Windows API!

Path: C:\System Volume Information\{4de4a888-a654-11de-b864-002354629fc1}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{632acd0a-a4c4-11de-b728-002354629fc1}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{72cada12-a33b-11de-ba03-002354629fc1}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{8f5683c0-9ffc-11de-87a5-002354629fc1}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{bf64141b-9dbd-11de-b01b-002354629fc1}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{1ac147a8-a1aa-11de-b17a-002354629fc1}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{35dbf91c-a274-11de-9bb0-002354629fc1}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{d2fc3784-a1e6-11de-a927-002354629fc1}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{d4ae7ebe-9f32-11de-95fa-002354629fc1}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{d686c256-a42e-11de-b9b7-002354629fc1}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{f8f20962-9e85-11de-ba69-002354629fc1}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{f8f209c6-9e85-11de-ba69-002354629fc1}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\Users\All Users
Status: Locked to the Windows API!

Path: C:\Users\Default User
Status: Locked to the Windows API!

Path: \\?\C:\ADSM_PData_0150\DB\*
Status: Could not enumerate files with the Windows API (0x00000006)!


Path: C:\ADSM_PData_0150\DB\SI.db
Status: Invisible to the Windows API!

Path: C:\ADSM_PData_0150\DB\UL.db
Status: Invisible to the Windows API!

Path: C:\ADSM_PData_0150\DB\VL.db
Status: Invisible to the Windows API!

Path: C:\ADSM_PData_0150\DB\_avt
Status: Invisible to the Windows API!

Path: \\?\C:\My Lockbox\New Folder\*
Status: Could not enumerate files with the Windows API (0x00000005)!


Path: C:\Users\David\Safe Doc
Status: Invisible to the Windows API!

Path: C:\Users\David\Safe Music
Status: Invisible to the Windows API!

Path: C:\Users\David\Safe Video
Status: Invisible to the Windows API!

Path: C:\Users\Default\Application Data
Status: Locked to the Windows API!

Path: C:\Users\Default\Cookies
Status: Locked to the Windows API!

Path: C:\Users\Default\Local Settings
Status: Locked to the Windows API!

Path: C:\Users\Default\My Documents
Status: Locked to the Windows API!

Path: C:\Users\Default\NetHood
Status: Locked to the Windows API!

Path: C:\Users\Default\PrintHood
Status: Locked to the Windows API!

Path: C:\Users\Default\Recent
Status: Locked to the Windows API!

Path: C:\Users\Default\SendTo
Status: Locked to the Windows API!

Path: C:\Users\Default\Start Menu
Status: Locked to the Windows API!

Path: C:\Users\Default\Templates
Status: Locked to the Windows API!

Path: \\?\C:\Users\David\Safe Doc\*
Status: Could not enumerate files with the Windows API (0x00000006)!


Path: C:\Users\David\Safe Doc\_avt
Status: Invisible to the Windows API!

Path: C:\Users\David\Safe Doc\_lit
Status: Invisible to the Windows API!

Path: \\?\C:\Users\David\Safe Music\*
Status: Could not enumerate files with the Windows API (0x00000006)!


Path: C:\Users\David\Safe Music\_avt
Status: Invisible to the Windows API!

Path: C:\Users\David\Safe Music\_lit
Status: Invisible to the Windows API!

Path: \\?\C:\Users\David\Safe Video\*
Status: Could not enumerate files with the Windows API (0x00000006)!


Path: C:\Users\David\Safe Video\_avt
Status: Invisible to the Windows API!

Path: C:\Users\David\Safe Video\_lit
Status: Invisible to the Windows API!

Path: C:\Users\Default\Documents\My Music
Status: Locked to the Windows API!

Path: C:\Users\Default\Documents\My Pictures
Status: Locked to the Windows API!

Path: C:\Users\Default\Documents\My Videos
Status: Locked to the Windows API!

Path: C:\Users\Public\Documents\My Music
Status: Locked to the Windows API!

Path: C:\Users\Public\Documents\My Pictures
Status: Locked to the Windows API!

Path: C:\Users\Public\Documents\My Videos
Status: Locked to the Windows API!

Path: C:\Windows\System32\wbem\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\System32\wbem\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\System32\wbem\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\System32\XPSViewer\XPSVIE~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_b7e00e6c7b30b69b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_5c400d5e63e93b68.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.1.0.0_none_6c030d6fdc86522c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_365945b9da656e4d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_a6dea5dc0ea08098.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\amd64_policy.9.0.microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.1_none_57b67ceb7de564e6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.91_none_58b1a5ca663317c4.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.1.microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_8b7b15c031cda6db.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_60a5df56e60dc5df.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_4ddfc6cd11929a02.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\amd64_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.1_none_c9dd3cb0e555217c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_db5f5c9d98cb161f.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.1_none_118a7387f9d14a82.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.91_none_dc9917e997f80c63.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.91_none_54c1279468b7b84b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2r_6bd6b9abf345378f_4.1.0.0_none_3658456fda6654f6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.91_none_d6c3f1519bae0514.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.1_none_9f63b3c292618dec.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_d1c738ec43578ea1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\b080e112e69d2e9c8e71acd39a81f0d469d837625ceb8ed73b5b87da1fd1424c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\26340819d2ef86080d9001c6f2737d70fd6602ddf4b86b6c26b326ef81cc3342.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\ef483ae0673e2975dd4224fe26749623c1c702b8b3fded10161417459e1771a7.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\2d3cb7907b1336ea5889a2b731d5e97ad40903a4efd2287c1c117bc30f208f46.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\4849d54916203321a96dae7bbaa6534bad8527ac43ad476284d52f87f763b384.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\a2492fa83366394b7c17fa6c9650ce5688b887d0ad0ad79743a3422debf4d997.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\ea23c2347043051e35d7731754b9494bbc1a5f4c767e23e9809936f02340620d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\b3beb16c28db357e654a6b132f59cd48cb95cee949d7b97587f8f02f233f3ce1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\34f4e1067328cece3ad510dbcdd746657fd91ee96f89f25201a7c658918512d1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\7aefb85f3099da7d88809ade16e90c2e3d61c5eeb236093cddc0a546934b02ad.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\113260042a311e5a7871a6659a0a0cc23a5864196832c01f81f093942513b749.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\92a6d9ca6a73206405dc393c28776ea6cded8b6ef43bffcf248c1b852ccd4c2c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\8b414e757cb8b153bff77dd00a36556aea3adab25ce15f3e8b184ffbf41ba7a2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\a951d53950c367acc37622f0dd619a954df5de2c4ec40296e6636605aa33714a.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\71503c1b988fb27a41668f3ba35468d268daf07e8e79cf7b82a1ef64a8d213a1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\bd83dce340498e7c363093c2fc74dfb58e1ec17770453905172c7471fadd9333.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\91ca50cec42075fff02b366323bf3b45d2053b24544bd12b622b65621bd0edd5.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\f7bf65ca621d8ad32ead1500a08827be239d0f49d83dc20dabf57d2eb17adbd7.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\70f19edeeb8e3329aad18f744094ea0319d2ecc78dd6a12559a1e765c42418f7.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\dd72f7ab2def5f75f58d01b24643b308750c38685daaed50bcddf61c18460dee.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\989e628160e12c984a435d2bb2a335ad043e006646150c7b1f3bb52dccd842cc.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\d14225a52543aa5a9605b00dd7574812bf89c605ebc73a9730e1e386bfc965f8.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\d5ecf2ab9387e082648bbcccd6eceb9d67b096939150833d0ae3066b3a1a676e.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\3582cf91bea0e0e7b5f4b8a168a2e4bf248a01f764aa3c5d7c4f352ebc681e9d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\935df4549e21123a2efb986a707f54475380a037519679510e4b4dfc4bdb5767.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\88b03fe13d2710ad787d5d96cd0e5cbeda3a61c2a0a2bdc0c0984a48365242e2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\msil_system.speech_31bf3856ad364e35_6.0.6000.16708_none_080e70cf835a2dc3\SYSTEM~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\msil_system.speech_31bf3856ad364e35_6.0.6000.20864_none_08532cea9cac0fd7\SYSTEM~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\msil_system.speech_31bf3856ad364e35_6.0.6001.18096_none_09915daf80cb8a58\SYSTEM~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\msil_system.speech_31bf3856ad364e35_6.0.6001.22208_none_0a7e4c40999e5e7e\SYSTEM~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\msil_system.speech_31bf3856ad364e35_6.0.6002.18005_none_0bd8244b7da9c221\SYSTEM~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.16767_none_48e0ac03ef0db56a\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.16767_none_48e0ac03ef0db56a\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.16767_none_48e0ac03ef0db56a\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.20941_none_4979e8d10820826f\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.20941_none_4979e8d10820826f\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.20941_none_4979e8d10820826f\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.18160_none_4abfe8a3ec3a94fa\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.18160_none_4abfe8a3ec3a94fa\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.18160_none_4abfe8a3ec3a94fa\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.22292_none_4b2b163f056ebb45\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.22292_none_4b2b163f056ebb45\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.22292_none_4b2b163f056ebb45\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6002.18005_none_4cec3f51e92bbb79\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6002.18005_none_4cec3f51e92bbb79\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6002.18005_none_4cec3f51e92bbb79\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wwfcorecomp.resources_31bf3856ad364e35_6.0.6000.16708_en-us_b9851a92245b1b73\TRACKI~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wwfcorecomp.resources_31bf3856ad364e35_6.0.6000.20864_en-us_b9c9d6ad3dacfd87\TRACKI~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wwfcorecomp.resources_31bf3856ad364e35_6.0.6001.18096_en-us_bb08077221cc7808\TRACKI~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wwfcorecomp.resources_31bf3856ad364e35_6.0.6001.22208_en-us_bbf4f6033a9f4c2e\TRACKI~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wwfcorecomp.resources_31bf3856ad364e35_6.0.6002.18005_en-us_bd4ece0e1eaaafd1\TRACKI~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_pg_persnlization_sql_b03f5f7f11d50a3a_6.0.6000.20883_none_a1d077d2e734c0d8\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_regsql_cfg_b03f5f7f11d50a3a_6.0.6000.16720_none_7c654fdc62654993\ASPNET~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_regsql_cfg_b03f5f7f11d50a3a_6.0.6000.20883_none_659d66807c078e86\ASPNET~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_regsql_cfg_b03f5f7f11d50a3a_6.0.6001.18111_none_7c40349262b75634\ASPNET~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_regsql_cfg_b03f5f7f11d50a3a_6.0.6001.22230_none_6574a52e7c5ccf47\ASPNET~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_code_b03f5f7f11d50a3a_6.0.6000.16720_none_7cdc4e91b93964e9\APPLIC~1.CS
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_code_b03f5f7f11d50a3a_6.0.6000.20883_none_66146535d2dba9dc\APPLIC~1.CS
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_code_b03f5f7f11d50a3a_6.0.6001.18111_none_7cb73347b98b718a\APPLIC~1.CS
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_code_b03f5f7f11d50a3a_6.0.6001.22230_none_65eba3e3d330ea9d\APPLIC~1.CS
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6000.16720_none_7c904d7bb970f7cd\WEBADM~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6000.16720_none_7c904d7bb970f7cd\WEBADM~3.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6000.16720_none_7c904d7bb970f7cd\WEBADM~4.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6000.16720_none_7c904d7bb970f7cd\WEBB00~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6000.20883_none_65c8641fd3133cc0\WEBADM~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6000.20883_none_65c8641fd3133cc0\WEBADM~3.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6000.20883_none_65c8641fd3133cc0\WEBADM~4.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6000.20883_none_65c8641fd3133cc0\WEBB00~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6001.18111_none_7c6b3231b9c3046e\WEBADM~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6001.18111_none_7c6b3231b9c3046e\WEBADM~3.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6001.18111_none_7c6b3231b9c3046e\WEBADM~4.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6001.18111_none_7c6b3231b9c3046e\WEBB00~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6001.22230_none_659fa2cdd3687d81\WEBADM~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6001.22230_none_659fa2cdd3687d81\WEBADM~3.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6001.22230_none_659fa2cdd3687d81\WEBADM~4.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6001.22230_none_659fa2cdd3687d81\WEBB00~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\ASPX_F~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\DESELE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\GRADIE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\GRADIE~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\HEADER~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\REQUIR~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\SECURI~1.JPG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\SELECT~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\SELECT~3.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\UNSELE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\UNSELE~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\ASPX_F~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\DESELE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\GRADIE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\GRADIE~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\HEADER~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\REQUIR~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\SECURI~1.JPG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\SELECT~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\SELECT~3.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\UNSELE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\UNSELE~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\ASPX_F~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\DESELE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\GRADIE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\GRADIE~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\HEADER~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\REQUIR~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\SECURI~1.JPG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\SELECT~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\SELECT~3.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\UNSELE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\UNSELE~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_res_res_b03f5f7f11d50a3a_6.0.6000.16720_none_fc112931b73e055f\APPCON~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_res_res_b03f5f7f11d50a3a_6.0.6000.16720_none_fc112931b73e055f\GLOBAL~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_res_res_b03f5f7f11d50a3a_6.0.6000.20883_none_e5493fd5d0e04a52\APPCON~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_res_res_b03f5f7f11d50a3a_6.0.6000.20883_none_e5493fd5d0e04a52\GLOBAL~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_res_res_b03f5f7f11d50a3a_6.0.6001.18111_none_fbec0de7b7901200\APPCON~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_res_res_b03f5f7f11d50a3a_6.0.6001.18111_none_fbec0de7b7901200\GLOBAL~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_res_res_b03f5f7f11d50a3a_6.0.6001.22230_none_e5207e83d1358b13\APPCON~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_res_res_b03f5f7f11d50a3a_6.0.6001.22230_none_e5207e83d1358b13\GLOBAL~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.0.6000.16720_none_75ed8ff3a0e5994f\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.0.6000.20883_none_5f25a697ba87de42\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.0.6001.18111_none_75c874a9a137a5f0\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.0.6001.22230_none_5efce545badd1f03\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_roles_res_b03f5f7f11d50a3a_6.0.6000.16720_none_87d39b55197883e6\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_roles_res_b03f5f7f11d50a3a_6.0.6000.16720_none_87d39b55197883e6\MANAGE~2.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_roles_res_b03f5f7f11d50a3a_6.0.6000.20883_none_710bb1f9331ac8d9\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_roles_res_b03fProcesses
-------------------
Path: System
PID: 4 Status: Locked to the Windows API!

Path: C:\Windows\System32\audiodg.exe
PID: 1468 Status: Locked to the Windows API!

SSDT
-------------------
#: 334 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys" at address 0x94e100b0

==EOF==

#4 garmanma

garmanma

    Computer Masochist


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  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:11:40 PM

Posted 21 September 2009 - 06:13 PM

I'm not sure but it looks like My Lockbox is interfering with the scans
I recommend you submit a HJT log




Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

There will also be instructions to create a Root Repeal Log

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

The HJT team is very busy and it will take awhile to get to your post
Please be patient and good luck
Mark
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why won't my laptop work?

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#5 Orange Blossom

Orange Blossom

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Posted 22 September 2009 - 10:28 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/259403/osthunkd3dcontextdestroyall-error/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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