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a brief description of my computer actions


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#1 burgdawg

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Posted 19 September 2009 - 05:24 PM

Hiya Bleeping computer crew.....am glad you guys even HOST this forum!

Here is my chain of sordid events:
I have avira antivirus software. It works great.

I was downloading a song from LimeWire. Turned out to be a trojan horse.
I think (not sure) is was a Vundo Trojan. Yes, I overode the warnings. Bonehead Move Supreme.
One of many.

All sorts of adware began hogging my Acer Netbook screen. False ads to buy
Registry Defender. You name it, I got hit with it.....False positives, etc. I could not even use my computer due to the spew
pf spam and pop ups and ads. Endless and horrifying.

I was tempted to Frisbee my Acer Netbook outta a tall building.

I have a MacBook that I used for downloading any fix it approaches.
This is because as as soon as I got near Google (or try to), on my Acer, the trojan would hijacks
my searches to prevent any solutions from running.

I tried running Malwarebytes scan. Could not. Blocked. Same with Trend's Hijack This!
All fine tools but whatever I had snuffed them out before they could work their magic.

Frustrated, I did nothing for a few days. Or was it weeks?

Then did something even a Bonehead would cringe at: went to Google on my MacBook and downloaded this Pareto File
that promised to fix my Vundo trojan. I downloaded it from Net to a thumbdrive and installed this onto my Acer.

The Avira Antivirus software alarms went nutso, stating that this was TR/Dldr.Tracur.B25 Trojan.
I did not run nor open it, but did dump into my Recycle Bin on my Acer.

From then on, could not even access my desktop! I was FLOODED with endless and hundreds of avira alarms
stating that I had the TR/Dldr.Tracur.B25 trojan. I was hosed. Could not do a thing.

More sleepness nights. No hair and no fingernails left.

Finally booted up, tapping F2. Thsi gave me some room to manuver. Now I can find my dekstop again.
I ran Malwarebytes Scan, but it halts just as it ramps up. Before, I could not even do this.

I can run a HiJack This scan and a ComboFix scan. In fact, I did and have them saved to an email sent to myself.

Now I am stumped. What do I do now?

many thanks in advance.......

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#2 boopme

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Posted 19 September 2009 - 10:10 PM

Can you run these now?

ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Now install a NEW copy of MBAM
Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.



Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 burgdawg

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Posted 20 September 2009 - 12:12 AM

wow! Many thanks! I've got my work cut out for me.
Will repost after I run what you listed.

Burgdawg

#4 boopme

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Posted 20 September 2009 - 03:44 PM

Take your time. I'll check back.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 burgdawg

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Posted 20 September 2009 - 11:36 PM

BoopMe..
here's my SAS log for my XP Home System on my baby Acer NetBook (Aspire One).
I am stunned that it listed no infections!

I will contiuue with the rest of your fine instruction set (MBAM).

Q: after all is said and done, is it wise to run Avira and MBAM? Or choose one and leave the
others off one's desktop/program files?

Many thanks,
Jim/burgdawg


***************************

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/20/2009 at 05:29 PM

Application Version : 4.29.1002

Core Rules Database Version : 4112
Trace Rules Database Version: 2052

Scan type : Complete Scan
Total Scan Time : 03:19:18

Memory items scanned : 234
Memory threats detected : 0
Registry items scanned : 5329
Registry threats detected : 0
File items scanned : 49238
File threats detected : 0

#6 burgdawg

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Posted 21 September 2009 - 12:14 AM

BoopMe
Here is my MBAM scan (note below scan results):


Malwarebytes' Anti-Malware 1.41
Database version: 2834
Windows 5.1.2600 Service Pack 3

20/9/2552 23:03:16
mbam-log-2009-09-20 (23-03-16).txt

Scan type: Quick Scan
Objects scanned: 93803
Time elapsed: 4 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

***********************

BoopMe...
I feel suitably humbled.
All I can think of is that ATF and SAS cleared something....?
My NetBook is very speedy now.

I've been reading and performing the bleeping.computer tutorials as well prior
to hearing from you with your fine instruction set.
Dumping cache, cookies, history, etc.

Wise to run a MBAM/zztoy.exe scan every week?
Every month?
And wise to keep which programs running all the time?
Avira and SAS?

And repeat your instructionn set as maintenance (ATF and SAS) every month?
Just wondering what anti virus programs I should run or not from herein out.....?

Many Thanks...
am still mystified, just thrilled all the false positives and barrage of ads are gone!

Burgdawg

#7 boopme

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Posted 21 September 2009 - 10:18 AM

Hello yes you can run Avira,SAS and MBAM all together. Keep all Update all at least weekly and prior to weekly scans.
If all is good now then....


Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 burgdawg

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Posted 22 September 2009 - 12:08 AM

BoopMe...
will do...
Many Thanks again!

Burgdawg

#9 boopme

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Posted 22 September 2009 - 02:05 PM

You're most welcome,as new malware is getting stronger and harder to remove, please take a moment to read quietman7's excellent prevention tips in post 17 here
Click>>Tips to protect yourself against malware and reduce the potential for re-infection:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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